IT Project Manager (mfd)

CWS Workwear; Offenbach am Main; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading hygiene services company is in search of an IT Project Manager to drive projects across systems and business units. Responsibilities include managing ERP and CRM implementations, leading cross-functional teams, and ensuring stakeholder engagement. Candidates should have over 7 years of project management experience, strong analytical skills, and fluency in English. The role offers a competitive salary, bonus potential, and flexible working options in Hessen, Germany.

Leistungen

Competitive salary

Bonus up to 10%

Hybrid working flexibility

Qualifikationen

• 7 years of IT Project Management experience in supply chain or commercial operations.
• Familiarity with ERP and CRM systems.
• Strong success in delivering projects on time and within budget.

Aufgaben

• Lead IT projects across the CWS Hygiene business.
• Manage system implementations and process enhancements.
• Facilitate communication between departments and external vendors.

Kenntnisse

IT Project Management

ERP systems knowledge

Analytical skills

Process mapping

Stakeholder management

Fluency in English

Ausbildung

Project Management certification (e.g., PRINCE2, PMP)

Tools

Microsoft Dynamics 365

Salesforce

Visio

Lucidchart

Miro

Jobbeschreibung

Overview

Stellenbeschreibung. We are looking for a highly capable and structured IT Project Manager (m/f/d) to drive projects across multiple systems and business units (e.g., transformation and optimization of our Order to Cash (O2C) process, supply chain migration, etc.).

.: JRRemote EU region

Your mission as an IT Project Manager (m/f/d)

In this role you will lead key initiatives involving ERP (Microsoft Dynamics 365 - Operations Finance, supply chain), Salesforce customer master data, billing and invoicing, order management and collections — working across Commercial, Finance, IT and Customer Service functions.

What else will you be doing as Project Manager (m/f/d)

Program & Project Delivery

• Lead end-to-end project planning and execution of IT projects across the CWS Hygiene business.

• Manage the implementation or enhancement of systems and processes related to: Sales order management, Customer data (MDM), Credit and invoicing workflows, Order to Cash improvement, Billing accuracy, ERP (D365) and CRM (Salesforce) integration and process harmonization, Customer communications and portals, and Supply Chain.

• Coordinate between Commercial, Finance, Customer Service IT and external vendors to deliver results.

Stakeholder Engagement

• Facilitate workshops to map current vs. future-state processes.

• Build strong relationships with regional and functional leads to ensure business alignment.

• Act as a key contact for IT external consultants and business users across markets.

Planning & Governance

• Develop detailed project plans, risk registers, change logs and communications plans.

• Track progress against KPIs (e.g., DSO, billing cycle times, order errors).

• Manage budgets, vendor deliverables and change requests.

Process & Change Management

• Design and document standard operating procedures (SOPs) and training materials.

• Ensure change is embedded effectively with local teams through training and communication.

• Champion adoption of harmonised processes and data practices.

How do you make sure that every project is a success

At CWS Hygiene we believe that the right personal and cultural fit is essential. You should be highly analytical, detail-oriented and enjoy working in an interdisciplinary environment. Your profile should include:

Must-Have:

• 7 years of IT Project Management experience, ideally in supply chain, commercial operations or finance functions.

• Experience in Waterfall and Hybrid methods.

• Experience leading process improvement or system transformation projects (to Cash, Quote to Cash or Commercial Operations).

• Familiarity with ERP systems (Microsoft Dynamics 365 or SAP) and CRM platforms (Salesforce).

• Strong analytical and process mapping skills (e.g., using Visio, Lucidchart, Miro).

• Proven success delivering cross-functional projects on time and within budget.

• Strong organizational and stakeholder management skills.

• Fluency in English.

Nice-to-Have:

• Experience with e-invoicing, customer self-service portals, or RPA (Robotic Process Automation).

• Understanding of master data governance, especially customer and pricing data.

• Certification in Project Management (e.g., PRINCE2, PMP) or Agile methodologies.

• Experience working in B2B services or hygiene/manufacturing industries.

• Fluency in German.

Key Competencies

• Structured, logical thinker who can work independently.

• Ability to manage ambiguity and lead teams through change.

• High attention to detail combined with a practical problem-solving mindset.

• Excellent communication skills, both verbal and written.

What is in it for you

Working at CWS Hygiene means working in a dynamic and challenging environment where no day is the same. We are a large European organization where you can learn and develop a lot. Our core values are: think customer first, empower others, improve every day, compete for success and take ownership.

• Competitive salary in line with your experience and potential value add.

• A bonus of up to 10% of your base salary depending on individual targets and company performance.

• Lead high-impact transformation projects within a growing organization.

• Exposure to a wide variety of stakeholders and senior leadership.

• Hybrid working flexibility and collaborative work culture.

About CWS Hygiene

With innovative, sustainable and digitalized service solutions, CWS Hygiene ensures health, safety and protection in the workplace and in public spaces. The complete solutions include hand- and washroom hygiene for small to large sanitary facilities as well as clean entrances and exits with mats in building complexes, public buildings and industrial facilities. CWS Hygiene stands for sustainability: thanks to its rental model, the company offers its customers a circular economy, contributing to a healthier and safer future. More than 65,000 existing customers in Germany are supported by over 1,500 employees with a total workforce of 4,000 across Europe.

CWS Hygiene operates in 15 European countries and is owned by Franz Haniel & Cie. GmbH.

More information at: Experience: IC

Key Skills

IT Experience, Project Management Methodology, Project / Program Management, IT Project Management, Agile, PMBOK, Visio, Waterfall, Project Management, Microsoft Project, Project Management Lifecycle, SDLC

Employment Type : Full-Time

Experience: years

Vacancy: 1

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