IoT Engineer

L.E.A.SE. S.A.; Menningen; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading technology company is seeking an IoT Engineer to join their team. The role involves managing user requests, troubleshooting incidents, and participating in technical projects and R&D initiatives. Candidates should have a degree in IT or Industrial Engineering, strong problem-solving abilities, and be fluent in English and French. Experience in IoT/M2M is a plus. This is a permanent position based in Rodange, Luxembourg, with an immediate start date.

Qualifikationen

• Pragmatic, analytical and problem-solving skills are essential.
• Must be a strong team player and able to work with external providers.
• Experience in OBC/IOT/M2M is a plus.

Aufgaben

• Serve as a primary contact for user requests and incidents.
• Manage technical evolutions and participate in R&D initiatives.
• Ensure documentation and resolution procedures are up-to-date.

Kenntnisse

Problem-solving skills

Team collaboration

Analytical skills

Technical curiosity

Fluency in English

Fluency in French

Ausbildung

IT or Industrial Engineering degree

Tools

Python

JavaScript

SQL

Jobbeschreibung

IoT Engineer

Références : IoT / Eng / 4923

Function

• Be one of the point of contact for user’s requests, incidents or questions (administrative users and drivers) with a focus on the OBC components : telecom, Hardware, MDM [1] , applications…
• Determine proper escalation for problems he cannot solve, sets priority
• Formalizes resolution procedures so that the Level 1 team can solve recurring issues in a continuous improvement mindset
• Raises unsolved issue to Level 3, track and follow-up their resolution internally or with external partners
• Ensures documentation is up-to-date
• Participates and / or manages technical evolutions and projects
• Participates to R&D initiatives, elaborates Proof Of Concept with external suppliers to identify and implement new solutions
• Solves issues in his domain when escalated by Level 1; log all request / incident updates in the ticketing tool
• Train users

Profile

• IT or Industrial Engineer
• Pragmatic, analytical and problem solving skills
• A strong team player able to work with external providers, to communicate with technical and non-technical stakeholders
• Curious and creative, autonomous and dynamic
• Be a driver for change and innovation, support continuous improvement by investigating alternatives and technologies
• Technical skills and first experience in OBC / IoT / M2M considered as an asset
• Fluent in English and French (German are a plus)
• Technical skills in programming is a real plus (python, javascript, SQL, …)

Additional information

• Start : ASAP
• Contract : Permanent
• Work Place : Rodange, Luxembourg