ICQA Data Analyst

Amazon; Dummerstorf; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

A leading global company is seeking an ICQA Analyst to enhance operations through data analysis. You will measure quality integrity, identify root causes of inventory issues, and design data management systems. Candidates must have advanced German proficiency, experience in data analytics, and familiarity with SQL/VBA. This role is key in supporting fulfillment center quality initiatives and requires excellent communication skills to influence management decisions.

Qualifikationen

• Advanced proficiency in German (C1 CEFR).
• Experience with data analytics and reporting.
• Ability to influence senior leadership with findings.

Aufgaben

• Measure quality and inventory transaction integrity accuracy.
• Identify root causes of inventory deviation.
• Develop tools and analyze data for improvement.

Kenntnisse

Data analytics

Data warehouse reporting

Agile development

Communication skills

Tools

SQL

VBA

MS Office Suite

Jobbeschreibung

Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. As a ICQA Analyst you will play a crucial role in creating unique reports from data available in multiple locations and providing vital insights into the root cause of quality defects and inventory adjustments.

Key job responsibilities

• Measurement of quality & inventory transaction integrity accuracy while providing feedback to the operations
• Plan for and identify root causes of inventory deviation through cause & effect analysis
• Design queries, compile data, and generate reports to present analysis (charts, graphs)
• Review & analysis of customer defect data with development of corresponding action plans to reduce defect
• Development of data collection processes and data management systems

A day in the life

You will ensure key performance metrics are reviewed on a daily, weekly, or monthly basis and perform detailed analysis on behaviors and processes impacting inventory integrity.

You will work closely with the Inbound, Outbound, and Inventory Control operations to develop tools and analyze data to support improvement initiatives, dig deep into data to determine root cause of defects, build and maintain decision support tools, and present findings to business partners to drive improvements in fulfillment center (FC) wide quality. You will also partner with Area Managers & Operations Managers in the communication of policies in accordance to standard work.

Qualifications

• Advanced proficiency in German in both written and verbal communication (C1 Common European Framework of Reference, CEFR)
• Relevant experience working with data analytics, data warehouse reporting and query design
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
• Initiative to develop tools, data collection processes, and data management systems
• Knowledge of Amazon systems and fulfillment center processes
• Proficient with SQL / VBA
• Good communication skills and ability to influence senior leadership based on findings
• Experience working using Agile development

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice https://www.amazon.jobs/en/privacy_page to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

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