Head of Ops - Boston/Austin

222place; Deutschland; Remote; EUR 100.000 - 125.000; Vollzeit

Zusammenfassung

A dynamic experience company is seeking a Head for the Boston/Austin market to lead outreach, partnerships, and customer support efforts. This role involves launching a new market, establishing strong venue partnerships, and focusing on growth initiatives to increase member engagement and experience offerings. Strong sales and communication skills are essential, along with a knack for optimizing operational processes.

Qualifikationen

• Experience in sales and market development.
• Strong communication and partnership-building skills.
• Ability to handle customer support effectively.

Aufgaben

• Join as head of the Boston/Austin market overseeing various operational aspects.
• Launch the market aiming for a certain number of experiences monthly.
• Establish partnerships with venues and find curators to collaborate with.
• Optimize venue and curator partnerships based on feedback data.

Jobbeschreibung

Overview

what you’ll be doing:

• you will be joining 222 as the head of the boston/austin market - spearheading all curation, sales, venue/host relations, logistics, experience calendar planning, & customer support.

• you will be launching the boston/austin market with the goal of hosting 15 experiences a month in month 1, 24 in month 2, and 31 in month 3.

• you’ll make venue partnerships + find 222 curators we can start working with.

• based on feedback data, you’ll make the decision of which venues/curators to continue working with, which to replace, and how each of them can improve iteratively.

• you’ll be handling customer support for the entire market.

• you’ll be focused on growth initiatives to increase member count in your market.

• you’ll become an expert in live experiences.