German-Speaking Customer Support Agent w/ Relocation Support Urgent Hire!

CBTALENTS; Frankfurt; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading recruitment agency is urgently hiring a Customer Support Agent for the airline industry. Located in Porto, Portugal, this role requires fluency in both German and English, with a focus on providing excellent customer service. The position offers comprehensive relocation support, including flight tickets and accommodation. If you have a passion for problem-solving and enjoy working in an international environment, this is a fantastic opportunity to join a top-performing team.

Leistungen

Relocation package

Career growth opportunities

Comprehensive training

Performance-based bonuses

Discounts and gym memberships

Qualifikationen

• Native or fluent German speaker with fluent English.
• Proven experience in customer service preferred.
• Basic computer proficiency; ECDL certification is a plus.

Aufgaben

• Assist customers with inquiries related to airline services.
• Provide empathetic and effective solutions to customer concerns.
• Collaborate with a global team to deliver an outstanding customer experience.

Kenntnisse

Fluent German

Fluent English

Customer service experience

Problem-solving mindset

Strong interpersonal skills

Jobbeschreibung

German-Speaking Customer Support Agent w/ Relocation Support Urgent Hire!

Job Openings German-Speaking Customer Support Agent w/ Relocation Support Urgent Hire!

About the job German-Speaking Customer Support Agent w/ Relocation Support Urgent Hire!

Location: Porto, Portugal
Employment Type: Full-time
Language Requirements: Native or Fluent German + Fluent English

Position: Customer Support Agent – German Market

Description:
Are you fluent in German and English, and ready to start an exciting career in a supportive and dynamic environment? We are urgently hiring Customer Support Agents to join a top-performing team in the airline industry. Based in the vibrant city of Porto, Portugal, this role offers excellent relocation support and opportunities for growth.

If you’re passionate about customer service, enjoy solving problems, and are excited about working in an international setting, this is your chance!

Key Responsibilities:

• Assist customers with inquiries related to airline services via phone, email, and chat.
• Provide professional, empathetic, and effective solutions to customer concerns.
• Resolve issues efficiently while maintaining high service quality standards.
• Collaborate with a global team to deliver an outstanding customer experience.

Requirements:

• Native or fluent German speaker with fluent English (written and spoken).
• Proven experience in customer service (preferred).
• A proactive, problem-solving mindset with strong interpersonal skills.
• Basic computer proficiency; ECDL certification is a plus.
• Flexible schedule, willing to work shifts from Monday to Sunday.

Why You’ll Love It Here:

• Relocation Package: Includes flight tickets and three weeks of accommodation to help you settle in Porto.
• Career Growth: Opportunities to advance within the company.
• Comprehensive Training: Full onboarding to prepare you for success in the role.
• Performance-based bonuses.
• Discounts, gym memberships, and more!

This is an urgent opportunity—apply now and join a supportive team in the heart of Porto!

Don’t wait—upload your CV in English today and start your journey in one of Europe’s most exciting cities!