German Speaker Customer Support Agents

The lemon Consulting; Berlin; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A customer service provider is seeking candidates for a role in Berlin. Applicants must be fluent in German and English, with customer service experience valued but not essential. Responsibilities include providing top-level support via phone and email while fostering meaningful relationships with customers. This opportunity includes a relocation package, health insurance, and performance bonuses, making it ideal for individuals ready to immerse themselves in a new culture.

Leistungen

Fully paid relocation package

14 salaries per year

Performance bonuses

Health insurance

Assistance with finding accommodation

Qualifikationen

• You need a European passport to apply.
• Experience in customer support is a plus.
• Basic understanding of computer handling skills required.

Aufgaben

• Provide the highest level of support to our customers via phone and email.
• Give accurate and complete information using proper procedures.
• Build meaningful relationships answering customers' questions.

Kenntnisse

Fluent German

Fluent English (B2)

Customer Service

Multitasking

Communication Skills

Jobbeschreibung

Job Overview

Are you ready to take the leap and move to the beautiful sunny island Crete in Greece Explore the great island in your freetime and boost your CV with a job for a big company that provides customer service for big companies

Enjoy the weather amazing food beautiful beaches and a low tax rate!

Requirements

YOU NEED A EUROPEAN PASSPORT TO APPLY*

You speak German fluently and you are fluent in English (B2).

Experience in customer support is a plus but not a must.

You have a basic understanding and level of computer handling skills. Excellent multitasking skills.

You have a desire to learn and advance and be a curious investigator and problem solver.

Strong communication skills with excellent phone conversation skills attentive listening skills. You have good interpersonal relationship building skills

Daily Responsibilities

• Provide the highest level of support to our customers via phone and email on a range of issues
• Give accurate valid and complete information by using the proper procedures
• Build a meaningful relationship answering customers questions in a courteous friendly and professional manner
• Meet and exceed our customer service quality goals compliance regulations and productivity targets
• Create a great customer experience that people value and we are proud of
• Be responsible for following the direction of the management and providing feedback

Benefits

• Fully paid relocation package
• Get 2 extra salaries per year (total of 14 salaries)
• Performance bonuses
• Development opportunities within the company (supervisor quality analyst CSR2 trainer)
• Relocation package (flight airport pickup and accomodation)
• Health insurance
• Real estate agent on our account to help you find an apartment
• Assistance in opening a Greek bank account tax paperwork

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator