German Customer Support Representative Porto, Portugal (Relocation Provided)

Nordicrecruiters; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A global customer support company is looking for German-speaking Customer Support Representatives to join their international team in Porto, Portugal. This role involves being the first point of contact for customers, handling inquiries, and ensuring a positive experience. The company offers a relocation package, competitive salary, and comprehensive training. Ideal candidates will be fluent in German, customer-focused, and eager to embrace life in a vibrant city known for its rich culture and beautiful scenery.

Leistungen

Relocation package

Competitive salary and performance-based bonuses

Comprehensive paid training

Private health insurance

Clear career progression opportunities

Modern office environment

Qualifikationen

• Must be fluent in German at a C1 level or higher.
• Comfortable communicating in English is required.
• Ability to empathize with customers and provide excellent service.

Aufgaben

• Serve as the first point of contact for customers.
• Handle inquiries and solve problems efficiently.
• Ensure customers have a positive experience.

Kenntnisse

Fluency in German (C1 or native level)

Communication skills in English

Empathy and customer focus

Proactivity

Jobbeschreibung

Are you ready to take your career abroad and discover life in one of Europes most charming and picturesque coastal cities? Join our international team in Porto, Portugal, and become part of a global company that values communication, collaboration, and growth. We’re looking for German-speaking Customer Support Representatives who are enthusiastic about helping customers and excited to experience the vibrant lifestyle of Porto.

About the Role

As a German Customer Support Representative, you will be the first point of contact for customers of leading global brands. You'll handle inquiries, solve problems efficiently, and ensure that every customer enjoys a positive experience. You'll work in a dynamic, multicultural environment that promotes teamwork, professional development, and personal growth.

What We Offer

• Relocation package – flight to Porto, airport pick-up, and accommodation support to help you settle in comfortably
• Competitive salary and performance-based bonuses
• Comprehensive paid training – no previous experience required
• Private health insurance
• Clear career progression opportunities – within a global organization
• Modern office environment – with a welcoming and international team

Life in Porto

Porto is a city full of character, history, and creativity. With its colorful riverside streets, delicious cuisine, and breathtaking views of the Douro River, it offers an exceptional quality of life. Whether you're exploring traditional markets, enjoying a glass of world-famous Port wine, or relaxing by the ocean after work, Porto is the perfect place to grow your career while embracing a relaxed, sunlit lifestyle.

Who You Are

• Fluent in German (C1 or native level) and comfortable communicating in English
• Empathetic, customer-focused, and proactive
• Excited to live abroad and be part of a diverse international team

If you're ready to build your career in an inspiring environment and make Porto your new home, apply today your next adventure starts here!