Food Service Foreman *Popeyes* Baumholder

Exchange; Baumholder; Vor Ort; EUR 20.000 - 40.000; Teilzeit

Zusammenfassung

A prominent retail organization located in Baumholder, Germany is seeking a Food Service Supervisor to lead operations in a fast-paced environment. The successful candidate will oversee food preparation and sales, ensuring an exceptional customer experience. Responsibilities include scheduling staff, maintaining quality standards, and resolving customer complaints. Ideal candidates should have prior food service experience and a passion for customer service. This is an hourly position offering a minimum wage of $22.13.

Qualifikationen

• Six months of restaurant or related food service operations experience.
• Successful completion of NBFF training or Exchange ROMA.

Aufgaben

• Supervises the preparation and sale of food items.
• Receives and checks quality of food/supply items.
• Greets customers and resolves complaints.
• Establishes work schedules and supervises associates.

Kenntnisse

Customer service

Food service operations

Supervision

Jobbeschreibung

Job Description

Supervises a shift operation in a food activity operation. This position requires an associate to be friendly and passionately focused on delivering a personalized customer experience. Actively communicates/promotes the benefits of the Military Star Credit Card to customers in order to drive sales growth and increase customer loyalty.

Job Grade

2

Career Area

Hospitality and Restaurant Operations

Supervisor

Yes

Job Qualifications

• Six months of restaurant or related food service operations experience.
• Or successful completion of NBFF training or the Exchange Restaurant Operations Management Academy (ROMA).

Note: If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications / Requirements

SCHEDULE HOURS WILL BETWEEN 09:00-21:00, MON-SUN, WITH TWO ROTATING DAYS OFF A WEEK.

NON US CITIZENS, AND APPLICANTS NOT AUTHORIZED TO WORK ON THE US PAYROLL CAN NOT APPLY ONLINE. PLEASE CONTACT YOUR LOCAL HR OFFICE.

THIS POSITION REQUIRES ASSOCIATE TO BE FRIENDLY AND PASSIONATELY FOCUSED ON DELIVERING A PERSONALIZED CUSTOMER EXPERIENCE.

Salary Minimum

$22.13

Salary Maximum

$25.82

Major Duties

• Supervises the preparation and sale of food items during an assigned shift.
• Receives, verifies and checks quality of food/supply items.
• Estimates and orders food/supplies as required.
• Greets each customer upon contact.
• Assists customer by listening to needs, offering suggestions and thanking customer for their business.
• Resolves customer complaints at the lowest level and informs management of barriers to meeting the optimal customer experience.
• Prepares, maintains, and processes accounting and facility operational reports.
• Participates in the establishment and achievement of service and sale goals for the food operation.
• Ensures optimum stock availability by supervising or participating in periodic stock counts and inventory(s) and updates merchandise control records.
• Maintains/controls personnel cost and productivity standards.
• Performs the duties of subordinate associates as required by workload.
• Opens and/or closes the facility in accordance with published policies/regulations.
• Ensures the security of cash, fixed assets and inventory and complies with fire, safety, sanitation and security regulations.
• Initiates work orders for repair and maintenance.
• Supervises assigned associates.
• Establishes work schedules, assigns and distributes work; counsels; prepares performance reviews, approves/disapproves leave slips; trains associates, recommends actions and performs other supervisory functions.
• Responsible for enforcement of all name brand fast food (NBFF) and Exchange standards.
• Must complete ServSafe (5640) and applicable fast-food certification(s) within 90 days of hire.
• Keeps abreast of, actively supports and as required, implements the provisions of pertinent public laws, executive orders, and directives relating to the Federal Equal Opportunity (EEO) program within the Exchange.
• Performs other duties as assigned.

Job Type

Hourly

Number of Positions Remaining

1