Enterprise Account Manager

Poka Automate; Deutschland; Remote; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A technology solutions company is seeking an experienced Enterprise Account Manager to expand relationships with enterprise clients across Europe. Candidates should have over 5 years in account management or customer success, with essential SaaS experience. The role offers a dynamic work environment with a flexible schedule, comprehensive benefits, and a commitment to equity and diversity.

Leistungen

Dynamic and collaborative work environment

Flexible schedule

Benefits Plan

MacBook Pro and home office allowance

Professional development support

Qualifikationen

• 5+ years in account management, customer success, or new business.
• SaaS experience is essential (B2B, Enterprise preferred).
• Excellent English; additional European language skills such as German, French, Spanish, or Dutch are highly valued.

Aufgaben

• Own and grow sales relationships with assigned accounts.
• Lead the sales process on assigned opportunities from need analysis to closing.
• Identify upsell/cross-sell opportunities and support renewals.

Kenntnisse

Account management

Customer success

SaaS experience

Manufacturing sector understanding

Change management skills

Fluent English

Other European languages

Tools

Salesforce

Presentation software

Jobbeschreibung

Overview

At Poka, we’re transforming how frontline teams operate, learn, and solve problems.

Our connected worker platform is purpose-built for manufacturing, empowering frontline workers to share knowledge, collaborate in real-time, and drive continuous improvement. Think of it as the missing digital link, bringing the human interface into the stack of the Smart Factory, generating the right data and insights that drive entirely new scales of process improvements.

We’re proud to support global leaders like Nestlé, Bosch, Mars, and Danone in their digital transformation journeys and as part of the IFS family, our reach and impact continue to grow globally.

We’re looking for an experienced Enterprise Account Manager to drive expansion and deepen relationships with our enterprise clients. You’ll be part of a collaborative POD model, working alongside Customer Success to deliver real value and long-term success for our clients throughout Europe.

If you’re commercially savvy, customer-obsessed, and excited by the potential of digital transformation in manufacturing - this could be your next big move.

What You\'ll Do

• Own and grow sales relationships with assigned accounts
• Lead the sales process on assigned opportunities from need analysis to closing
• Identify upsell/cross-sell opportunities and support renewals
• Build compelling business cases aligned with customer priorities at the corporate level
• Collaborate closely with Sales, CS, Marketing, and Services teams
• Maintain accurate forecasts and activity in Salesforce
• Create and deliver persuasive presentations and respond to client needs

What You Bring

• 5+ years in account management, customer success, or new business
• SaaS experience is essential (B2B, Enterprise preferred)
• Strong understanding of the manufacturing sector is a major plus
• Excellent English; additional European language skills such as German, French, Spanish, or Dutch are highly valued
• Good change management skills, navigating stakeholders, and building long-term value
• Able to thrive in a fast-paced, collaborative environment
• Willingness to travel (typically 1 - 2 client visits per month)

What we offer

• Dynamic and collaborative work environment.
• Truly flexible schedule and the possibility of taking every Friday afternoon off.
• Benefits Plan offered from day one.
• MacBook Pro and €500 allowance for your home office.
• Whatever you need to keep learning and evolving professionally.

We are committed to equity, diversity, and inclusion in our hiring. You may choose to share your gender identity below to help us track and improve our hiring practices. This information is entirely optional, will be accessed only by authorized HR personnel, and will be used solely for anonymized, aggregate statistical reporting to ensure equitable hiring. Your choice will remain confidential and will not affect your application in any way. You may withdraw your consent at any time by contacting [e-mail].