Engineering Operations Technician (EOT), DCEO, DCEO

Amazon; Frankfurt; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A leading global technology company is seeking an Engineering Operations Technician to oversee the operation and maintenance of electrical and mechanical infrastructure for Data Centers. The ideal candidate will ensure safety standards, supervise facility operations, and maintain the technical infrastructure. Candidates should have operational experience, a high school diploma, and a strong willingness to learn. This role requires shift work, and on-call availability for emergency responses. As part of the AWS team, you will work towards operational excellence.

Qualifikationen

• Must demonstrate initiative and proactively seek solutions.
• Ability to adapt to rapidly changing operational scenarios.
• Experience in supervising and training Engineering Operations Technicians.

Aufgaben

• Oversee safety standards and encourage a strong safety culture.
• Operational maintenance of technical infrastructure in Data Centers.
• Supervise contractors and ensure proper facility operations.

Kenntnisse

Operational experience with electrical and mechanical equipment

Troubleshooting within internal SLAs

Ability to work shifts

Experience with safety procedures

Ausbildung

High school diploma

Bachelor's degree (preferred)

Tools

Uninterruptible Power Supplies (UPS)

Switchgear

Circuit Breakers

Automatic Transfer Switches (ATS)

Diesel Generators

Chillers

HVAC

Jobbeschreibung

Engineering Operations Technician (EOT), DCEO, DCEO

The successful candidate will oversee the operation and maintenance of the electrical and mechanical infrastructure for Data Centers (DC) in Amazon Web Services (AWS) Cloud regions. Our technicians are operating and maintaining AWS DCs’ world-class mechanical and electrical infrastructure. In addition to technical operations and maintenance, the successful candidate will oversee facility operations and ensure the implementation of safety procedures.

The role requires a motivated, self-managed person who demonstrates initiative and proactively seeks solutions to problems while striving for operational excellence. The work follows a process-oriented approach: the candidate needs a strong willingness to learn new processes and adapt to rapidly changing operational scenarios with conflicting priorities.

The successful candidate will be part of the Engineering and Facilities team and will be responsible for maintaining availability for customers; ensuring maintenance and operation of technical infrastructure; and the upkeep and operation of the DC facility.

Key Job Responsibilities

• SAFETY
  • Follow and maintain the highest safety standards and diligently encourage a world-class safety. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams.
  • Own the safety initiatives and projects to foster strong safety culture.
• ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE
  • Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptible Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.
  • • Troubleshoot events within internal Service Level Agreements (SLA’s)
  • • Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.)
  • • Supervise contractor or Engineering Operations Technicians to ensure proper operation and maintenance of all facility equipment.
  • • Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics.
  • • Provide training and guidance to Engineering Operations Technicians and assist in recruiting efforts.
  • • Lead the root cause analysis for operational issues, and conduct meetings with Subject Matter Experts (SMEs) to finalize mitigation strategies.
• Manual handling and lifting of equipment may be required (weight limits in accordance with regulations).
• Ability to work shifts (morning, late and night).
• On-call rotation reaction to off-duty emergency calls.

About AWS

Diverse Experiences. AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About the Team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Basic Qualifications

High school diploma, or equivalent

Preferred Qualifications

Experience in data center engineering or operations
Knowledge of electrical engineering principles including switchgear, UPS, transformers, and circuit breakers
Bachelor's degree

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.