Director M&E Convention Sales (m/w/d) - Hamburg

Radisson Hotel Group; Hamburg; Vor Ort; Vertraulich; Vollzeit

Zusammenfassung

A leading hospitality company in Hamburg is seeking a passionate Director Meetings & Events Convention Sales. In this role, you'll ensure the smooth operation of the meetings & events department, enhance guest satisfaction, and lead a dedicated team. The ideal candidate will possess strong leadership and problem-solving skills, with a commitment to exceptional service in the hospitality industry. This position offers competitive benefits and opportunities for professional growth.

Leistungen

30% discount on food and drinks at Radisson hotels

Extra day off around birthday

Access to online trainings in Radisson Academy

Bonus payment for long service

Referral program bonus

Regular team events

Qualifikationen

• Proven experience in meeting & events management.
• Commitment to exceptional guest service in hospitality.
• Experienced in using IT systems on various platforms.

Aufgaben

• Ensure smooth running of the meeting & events department.
• Improve guest satisfaction and handle enquiries promptly.
• Lead and manage the meetings & events team.

Kenntnisse

Leadership skills

Problem-solving capabilities

Strong communication skills

Creative solutions

Jobbeschreibung

Are you passionate and driven enough to pack our events diary? We’ve got first class meeting space … your challenge is to fill it. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our Meeting & Events Team are the leaders in delivering the perfect production, for success does not just happen, it is planned. Are you a natural and passionate organizer and able to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

As Director Meetings & Events Convention Sales, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Aufgaben

• Ensures the smooth running of the meeting & events department, where all aspects of the client and guest experience are delivered to the highest levels
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
• Develops and implements plans where meeting & events initiatives & hotel targets are achieved
• Leads and manages the meeting & events team, fostering a culture of growth, development and performance within the department
• Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
• Builds and maintains effective working relationships with all key stakeholders
• Establishes and delivers effective programmes that advance sales and profitability
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Qualifikation

• Proven experience in meeting & events with strong problem-solving capabilities
• Excellent leadership skills with a hands-on approach and lead-by-example work style
• Commitment to exceptional guest service with a passion for the hospitality industry
• Ability to find creative solutions, offering advice and recommendations
• Personal integrity, with the ability to work in an environment that demands excellence, time and energy
• Experienced in using IT systems on various platforms
• Strong communication skills

Benefits

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

Team rates for you and your friends & family at all Radisson Hotels

• 30% discount on all food and drinks in all Radisson hotels
• An extra day off around your birthday as a gift
• Access to more than 2000 online trainings in the in-house Radisson Academy
• A bonus payment and a real gold Yes I Can! pin for every fifth year of service
• Employee benefits portal with further discounts and lucrative regional special conditions
• 550 net referral program bonus for every recruitment through your recommendation
• Forbes magazine - 3rd place in the ranking of "Best Employers 2023 in the Travel and Leisure category"
• Regular cool team events

Ready to say, 'Yes I Can!'? Join our world ofMoment Makers, we are looking forward to getting to know you!