Datacenter Technician

Sharp Brains; Malching; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A technology services firm is seeking an experienced Data Center Technician for on-demand hardware support in Malchin, Germany. The role involves physical installations and troubleshooting across network and server environments. Candidates should have 4-6 years of relevant experience, strong hands-on technical skills, and familiarity with ITIL practices. This is a freelance position with a focus on cable management and vendor coordination.

Qualifikationen

• 4-6 years of experience in a similar role.
• Strong English skills (B2-C1).
• Familiar with ITIL practices.

Aufgaben

• Perform installation and management of cables/optics.
• Assist in hardware deployments and support teams.
• Conduct functional testing and failure analysis.
• Document and report on maintenance activities.

Kenntnisse

Hands-on technical skills

Project management capabilities

Network troubleshooting

Physical installations

Cable management

Tools

DWDM

OTDR

BERT

Jobbeschreibung

Role: Data Center Technician L2

Job Type: Freelance Contract (1 Year, Extendable)

Role Type: Dispatch Role (Ad-Hoc/Ticket-Based/On-Demand)

Location: Malchin, Germany (On-Site)

Experience: 4–6 years in same role

Language: English (B2–C1)

Job Summary:

Seeking an experienced Data Center Technician to provide on-demand, ticket-based hardware support. Responsibilities include physical installations, cable management, and troubleshooting across network and server environments. The position involves close coordination with server and network teams, vendor management, documentation, and adherence to ITIL practices. The ideal candidate possesses both hands-on technical skills and project management capabilities.

Key Responsibilities:

• Test and install cables/optics for new circuits, including copper, fiber, and power cables.
• Support for rack and stack operations; assist server and network teams with hardware deployment.
• Perform labeling, patching, and asset tagging as per SOPs.
• Follow procedural task lists and submit detailed reports.
• Functional testing and failure analysis of hardware systems.
• Execute planned maintenance and circuit migrations.
• Create and test RJ45 copper cables; reseating and swapping of cards and components.

Break-Fix Support Tasks:

• Cleaning and inspecting optical fibers (LC fiber scoping).
• Replace or install loopbacks and faulty optical cables.
• Perform Bit Error Rate (BER) testing.
• Replace or reseat line cards and faulty components; RMA handling and diagnostics.
• Reboot chassis, configure remote access and basic storage array settings.
• Assist in remote circuit testing using loop-back cables.
• Power cycling and complete hardware unit replacements.

Preferred Skills:

Technologies: DWDM, IPv4/IPv6, Optical Fiber (MPO), RJ45

Fiber Tools: VFL, OPM , OTDR and BERT

Core Activities: Rack/Stack/Jack, Cabling, Configuration, Optimization, Inventory, Documentation

Technical Tasks: Cleaning, Loop-back, Line Card Replacements, BER Testing, Break-fix

Systems: Remote Access Tools, Network Hardware, Storage Arrays

Support Areas: SLA/KPI, RCA/CAR, Asset Management, Fault Diagnosis