Customer Relationship Management Consultant

Nityo Infotech; Essen; Remote; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading technology solutions provider is seeking a CRM Consultant in Essen, Germany. The ideal candidate should have 10–12 years of experience in product management and a strong knowledge of Veeva Vault CRM and related platforms. In this role, you will define product vision and manage product features, while working closely with stakeholders. Excellent communication and training skills are essential for success. This position offers a remote work arrangement.

Qualifikationen

• 10–12 years of experience in product management, CRM platforms, or life sciences technology solutions.
• Ability to define product vision and manage product backlogs.

Aufgaben

• Deliver market-ready CRM features.
• Conduct training and enablement sessions for clients and internal teams.

Kenntnisse

Strong knowledge of Veeva Vault CRM

Stakeholder management

Communication and presentation skills

Data quality management

Ausbildung

Bachelor’s or Master’s degree in Life Sciences, Computer Science, Business Administration

Tools

Veeva Vault CRM

Agile / Scrum

Jobbeschreibung

Overview

CRM Consultant – Contract – Remote

Qualifications

• Bachelor’s or Master’s degree in Life Sciences, Computer Science, Business Administration, or related field (MBA preferred).
• 10–12 years of experience in product management, CRM platforms, or life sciences technology solutions.
• Strong knowledge of Veeva Vault CRM, Veeva Network, and OpenData platforms.
• Proven ability to define product vision, manage product backlogs, and deliver market-ready CRM features.
• Expertise in life sciences CRM workflows, customer data integration, and data quality management.
• Skilled in stakeholder management, gathering requirements, and aligning cross-functional teams.
• Experience conducting training and enablement sessions for clients and internal teams.
• Strong communication and presentation skills to evangelize product capabilities.
• Preferred certifications: Veeva CRM / Vault, Agile / Scrum (CSPO), Data Management / Governance.