Customer Experts - German Speaking - Remote in Greece

Dila Recruitment; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A recruitment firm is seeking a Customer Support Specialist to communicate with customers across phone, chat, and email. This remote position requires fluency in German and proficiency in English. Responsibilities include maintaining customer satisfaction and managing case workflows efficiently. The firm offers competitive salaries, relocation support to Greece, health care benefits, and professional development opportunities. Ideal candidates thrive in dynamic, high-energy environments.

Leistungen

Relocation support including flight tickets and accommodation

Competitive monthly salary + 2 extra salaries

Health care benefits

Professional growth opportunities

Free online Greek language courses

Qualifikationen

• Fluency in German is essential for customer interactions.
• Strong communication skills in English are required.
• Exceptional problem-solving skills and empathetic approach needed.

Aufgaben

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction and professional relationships.

Kenntnisse

Fluency in German

Very good communication skills in English

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Team player in a fast-paced environment

Jobbeschreibung

Position

Customer Support Specialist

Work Model

Remote

Location

Greece

Employment Type

Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in German
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas