Business Application Specialist – Product Lifecycle Management (Infor Optiva PLM)

Intersnack IT KG; Düsseldorf; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

A leading food industry technology firm in Düsseldorf is seeking a Business Application Specialist to support and enhance critical business applications across various departments. This role focuses on PLM, CRM, and D2P systems. Ideal candidates will have hands-on experience with PLM processes and strong problem-solving abilities, alongside a robust command of English. Join their dynamic team to make a significant impact on business growth and digital transformation.

Qualifikationen

• Proven experience across the full application lifecycle from requirements to support.
• Experience in global implementation projects is a plus.
• Willingness to travel occasionally for workshops.

Aufgaben

• Support the Infor Optiva PLM Scope Project.
• Manage and improve existing applications.
• Translate business requirements into technical specifications.

Kenntnisse

Understanding of Idea to Market process

Hands-on experience with PLM and/or D2P systems

CRM knowledge

Strong problem-solving skills

Strong command of spoken and written English

Tools

Infor PLM for Process (Optiva)

Oracle Agile PLM

Wave D2P

Infor CRM

Jobbeschreibung

We want you to grow with us:

We are looking for a talented Business Application Specialist – Product Lifecycle Management (PLM) to join our IT team to support and enhance our business-critical applications across R&D, Quality, and Marketing. In this role, you’ll work closely with the Group Solution Owner – I2M to implement, optimize, and support key platforms such as PLM, CRM, and Design to Print (D2P). Your work will directly contribute to Intersnack’s continued growth as a global leader in the food industry.

What we can offer:

Join a collaborative, agile, and cross-functional team at the heart of Intersnack’s digital transformation. You’ll have the opportunity to:

• Work with leading technologies in PLM, CRM, and D2P.
• Play a key role in shaping and supporting our application landscape.
• Collaborate with colleagues across Europe in a dynamic, multicultural environment.
• Make a real impact on how we bring ideas to market.

How you will spend your time as our next Business Application Specialist – Idea to Market:

As our new Business Application Specialist – Product Lifecycle Management (internally Business Application Specialist – Idea to Market), your initial focus will be to support the Infor Optiva PLM Scope Project. Over time, you’ll take ownership of a broader portfolio of applications, ensuring they evolve in line with business needs. You will:

• Provide hands-on support for the Infor PLM for Process (Optiva) rollout.
• Manage and improve existing applications, including Oracle Agile PLM, Wave D2P and Infor CRM in the Consumer Response & Crisis Management area.
• Translate business requirements into technical specifications and configuration documents.
• Coordinate monthly cloud releases and manage upgrade cycles.
• Lead and support System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Deliver daily operational support and troubleshoot application issues.
• Create and maintain technical documentation aligned with IT standards.
• Drive continuous improvement through system roadmaps and process optimisation.
• Collaborate with business stakeholders to validate and enhance workflows.

What we expect of you:

• Solid understanding of the Idea to Market process and hands-on experience with PLM and/or D2P systems (e.g., Wave).
• CRM knowledge is a plus.
• Proven experience across the full application lifecycle, from requirements gathering to post-go-live support.
• Experience in global, multi-phase implementation projects is a plus.
• Ability to work effectively in a complex collaborative, matrix environment with virtual teams in a multi-cultural / geographically diverse environment.
• Strong problem-solving and troubleshooting skills, with the capacity for mature judgment in challenging situations.
• A strong command of spoken and written English is a must, and knowledge of German is a plus.
• Willingness to travel occasionally for rollouts and team workshops.

Important: Please be aware that a valid work and residence permit is required for non-EU applicants for this position.

About Intersnack IT Intersnack IT KG is a member of the Pfeifer & Langen Industrie- und Handels-KG’s group of companies and a sister company to Intersnack Group. Established from the international harmonization and centralization of Intersnack Group’s IT estate, we are responsible for all group-wide IT services for and within Intersnack Group. It’s our target to provide the common IT infrastructure, aligned IT services and business solutions according to Intersnack’s requirements. Based on a solid digital foundation, Intersnack IT KG acts as a partner to all Intersnack functions, actively contributing to Intersnack’s business strategy.

Intersnack has become one of Europe’s leading savory snacks producers by ‘creating happy snacking moments’ in people’s lives. Being privately owned, we operate with a long-term view and commit ourselves to a more sustainable world. Our turnover in 2024 was more than €4.5 bn. We are present in more than 30 countries across Europe and beyond, with 12 regional Management Units, 45 production sites, and approximately 15,000 employees worldwide. For further company insights, please visit the Intersnack Group Overview.

If you want to become part of our dynamic food industry success story, you’ll find all sorts of opportunities at Intersnack. Join our team and help us to grow and celebrate our successes together!