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A leading software company in Walldorf is seeking a Customer Advisory Architecture Advisor to define account strategy and oversee cloud transformations. The role requires extensive expertise in IT and Enterprise Architecture, along with strong leadership and project management. Successful candidates will have a Bachelor's degree and fluency in both English and German. The position offers opportunities for professional growth in a dynamic team focused on delivering value to customers.
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you.\u201cWe are builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what\u2019s next. The work is challenging – but it matters. You\u2019ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What\u2019s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
The Customer Advisory Architecture Advisor (AA) works closely with SAP\u2019s Sales organization and the Partner ecosystem to define the account strategy. AAs are responsible for bridging the gap between the customer\u2019s business strategy and relevant solutions through crafting the to-be business and solution architectures and designing a transformation roadmap at the enterprise level to facilitate the customer\u2019s adoption of Cloud-based architectures. They are trusted advisors for the customer to achieve their desired to-be SAP-based Enterprise Architecture. As an Architecture Advisor (AA), you will focus on the following key areas:
Assessment of current customer solutions from SAP and potential areas of opportunity for faster solution adoption & consumption, as well as footprint expansion. Engage with customers to support sales cycles throughout the Customer Value Journey as an integral member of the SAP account team. Drive business and IT architecture definitions to ensure consistency, cooperation, and alignment with SAP organizations, the customer, and partners. Provide a linkage from the customer to SAP product development leadership.
Support building customer demand through appropriate thought leadership positioning. Understand customer\u2019s business process map and business model with industry reference architecture focus. Understand customer\u2019s current enterprise landscape and future needs. Drive the positioning of standard cloud architectures (plug & play) leveraging standard cloud solutions.
Drive business architecture and capability mapping to solution design. Ensure IT feasibility of the business capabilities mapping to SAP solution architecture. Support customer cloud transformation roadmap definition (business and application focus). Drive customer cloud/hybrid transformation roadmap definition (standard cloud application and technology focus).
Align living roadmap with current adoption/solution consumption. Support living roadmap governance & adaptation based on evolution of customer needs and SAP solutions. Drive solution expansion by highlighting value & linkages to the broader SAP Portfolio.
At the core of our mission, the Architecture Advisor team is dedicated to guiding our customers through their cloud business transformation journey. Our experts work collaboratively to deliver tailored, consistent value to every customer, ensuring they achieve the best results from their cloud investments. We are passionate about enhancing the end-to-end customer experience. By focusing on improving the adoption and consumption of SAP’s products and services, we help customers unlock the full potential of their technology solutions. What sets our team apart is our deep understanding of each customer\u2019s unique industry landscape. By speaking our customers\u2019 language, we build stronger foundations of trust and credibility. This allows us to engage with them in more meaningful ways, addressing industry-specific needs, challenges, and opportunities. The better we understand our customers, the easier it becomes to foster lasting relationships that drive real business transformation. Whether helping customers overcome obstacles or identifying new growth avenues, the Architecture Advisor team is committed to delivering value every step of the way.
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: Careers@sap.com.
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Requisition ID: 441479 | Work Area: Presales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid