Application Engineer

EXFO; Remote; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A global communications solutions provider in Hallbergmoos, Germany, is seeking an Application Engineer to enhance their Homeland Security Sales Organization. The role involves providing technical support throughout the sales process and engaging with various stakeholders. Candidates should have a university degree in Engineering, strong knowledge of cellular wireless technologies, and at least 5 years in sales of wireless solutions, particularly for government customers. A customer-oriented mindset with excellent communication skills is essential for this position.

Qualifikationen

• At least 5 years’ experience in direct and indirect sales of wireless solutions.
• Able to take care of RFPs/Tenders technical responses.
• Ability to travel > 50% of time, including internationally.

Aufgaben

• Provide technical support at trade shows and seminars.
• Create and deliver compelling technical presentations.
• Assist in customer training sessions and post-sale support.

Kenntnisse

Cellular Wireless Technologies (CDMA, 2G, 3G, 4G, 5G)

Government solutions knowledge

Technical skills

Excellent communication

Customer orientation

Ausbildung

University degree in Engineering, Computer Science or Telecommunications

Jobbeschreibung

Application Engineer

Main locations: Hallbergmoos, DE

Job Type: Full-time

Workplace type: Remote

Offer number: 5260

EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyper‑scalers and leaders in the manufacturing, development and research sector. They count on us to deliver superior visibility and insights into network performance, service reliability and user experience. Building on over 35 years of innovation, EXFO’s unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud‑native and fiber‑optic networks.

Since our beginnings in 1985, diversity has been one of EXFO's core values, fostering an inclusive corporate culture. We welcome people with a wide range of skills and experience into a culture that values innovative ideas, teamwork, and a customer‑ and market‑focused approach. We seek the active contribution of everyone, with respect for the individual, the environment and the community. This is how we fulfill our purpose: to ensure the connected world meets the highest expectations, to bring together people, communities and businesses.

Application Engineer (Wireless Telecom for Homeland Security Business)

You will be an integral part of the Homeland Security Sales Organization to enhance the Sales Organization’s ability to compete in existing and emerging markets in Homeland Security business (Police, Defense / Military, Intelligence Services).

Technical focus

You will provide technical leadership throughout the whole sales process; you will provide technical pre‑qualifications pertaining to Homeland Security solutions. You will serve as the product champion for all new and existing products by learning product operation, capabilities, competitors and markets, provide proactive advice regarding sales opportunities; identifying opportunities for their assigned market area to enhance business activity, and by proactively fulfilling the needs of the customer and the sales organization.

What we are looking for pre‑sales technical focus

• Provide technical support presence at trade shows, conferences and seminars and other marketing events.
• Ensure smooth product introduction to the sales force. This includes ensuring the creation of proper collateral materials, training, etc.
• Provide pre‑sales technical support by creating and delivering compelling technical presentations, and by developing and maintaining thorough technical, technology and in‑depth product knowledge regarding relevant aspects of Homeland Security products in their assigned product/BU area of responsibility.
• Provide sales support by identifying product applications; and by studying and disseminating market trend information.
• Provide sales support by disseminating technical information on specific applications to sales personnel and customers. By assisting and implementing customer training sessions, product evaluation support, as well as some post sale support when required.
• Take care of RFPs/Tenders technical responses.
• Explore alternative products and propose technology integrations to enhance product sales.
• Prepare reports, as required by the management team.

Must have

• In‑depth knowledge of Cellular Wireless Technologies (CDMA, 2G, 3G, 4G, 5G).
• Strong background in government solutions (police, defense / military, intelligence services).
• Strong relationships and knowledge of the government security (police, defense / military, intelligence services) customer base.
• Engineering/Telecommunications background.
• Preferred knowledge of other (non‑cellular) wireless technologies.
• Ability to discuss and configure bespoke technical solutions.

Required aptitudes

• Extremely customer oriented.
• Outstanding technical skills.
• Excellent communication and interpersonal skills.
• Enthusiastic and self‑motivated.
• Self‑starter, able to interact with people at all levels and the ability to work unsupervised.
• Autonomous, well organized, and results oriented.
• Possess leadership qualities and exceptional interpersonal and communication skills.
• Ability to work in a multi‑cultural environment.
• Willingness and ability to obtain a security clearance.
• Willingness to travel > 50% of time, also internationally.
• Willingness to work remotely at inconvenient hours.
• Pro‑active and entrepreneurial skill set.
• Professional history as Armed Forces/Police Officer or Civil Servant a plus.

Education

University degree in Engineering, Computer Science or Telecommunications.

Pertinent experience

At least 5 years’ experience in direct and indirect sales of test and measurement equipment/systems or wireless telecommunications solutions for homeland security / government solutions customers.

Languages

• Fluent in English language.
• Additional languages (e.g., French, Spanish, Portuguese) are advantage.

You will also be required to perform any other task related to this position.

EXFO is an equal opportunity employer

Diversity is an asset that has made EXFO strong since its inception because it enriches us. For more information about diversity and inclusion at EXFO, read our DEI Statement.

For positions located in Quebec, the language requirement is French. However, in the context where the incumbent evolves in an international work environment and where the activities take place mainly outside Quebec, we favor bilingualism as a linguistic requirement.