Account Manager - Telecommunications

Hamilton Barnes Associates Limited; Düsseldorf; Vor Ort; EUR 102.000 - 120.000; Vollzeit

Zusammenfassung

A global telecommunications provider is seeking an Account Manager to foster relationships with C-level executives in enterprise financial institutions. The role emphasizes account lifecycle management and driving business growth by identifying upsell opportunities. Candidates should possess proven experience in account management and a strong understanding of WAN, Cloud, and Security solutions.

Qualifikationen

• Proven experience in account management within telecommunications or IT services.
• Strong background managing enterprise clients, ideally in financial services.
• Understanding of connected technologies like WAN, Cloud, and Security.

Aufgaben

• Manage key client relationships and drive account growth.
• Own the full account lifecycle from onboarding to expansion.
• Collaborate with internal teams for tailored solutions.

Kenntnisse

Proven experience in account management

Strong track record with enterprise customers

Solid understanding of WAN, Cloud, and Security

Ability to engage senior stakeholders

Commercial acumen for negotiations

Excellent communication skills

Results-driven and self-motivated

Jobbeschreibung

Ready to build lasting client relationships and drive business growth?

Join a global telecommunications provider recognised for delivering mobile, connectivity, and digital solutions to enterprises and consumers. With a reputation for innovation and trusted partnerships, the organisation continues to help businesses and communities stay connected in an increasingly digital world.

The team is hiring an Account Manager to manage key client relationships, drive account growth, and ensure service excellence. The role will focus on identifying opportunities, strengthening partnerships, and delivering solutions that align with client objectives.

Grow relationships, expand opportunities, and shape success. Apply now!

Responsibilities:

• Build, nurture, and manage strong relationships with C-level and senior decision-makers within enterprise financial institutions.
• Own and drive the full account lifecycle – from onboarding and retention to expansion and renewal.
• Develop a deep understanding of each customer’s business, IT strategy, and regulatory landscape to position relevant ISP solutions.
• Identify upsell and cross-sell opportunities across WAN, Cloud, and Security portfolios.
• Collaborate with pre-sales engineers, solution architects, and product teams to design tailored solutions that address customer needs.
• Meet and exceed revenue and growth targets across assigned accounts.
• Monitor account performance and customer satisfaction, ensuring issues are addressed proactively.
• Provide market feedback to internal teams to support continuous improvement of products and services.

Skills/Must have:

• Proven experience in account management, business development, or sales within the telecommunications or IT services industry.
• Strong track record of managing enterprise customers, preferably in the financial services sector.
• Solid understanding of WAN (MPLS, SD-WAN, Internet), Cloud (public/private/hybrid), and Security (firewalls, managed security services, compliance).
• Ability to engage and influence stakeholders at senior levels (technical and non-technical).
• Commercial acumen with the ability to negotiate and close complex deals.
• Excellent communication, presentation, and relationship-building skills.
• Results-driven, self-motivated, and able to work independently while collaborating with internal teams.

Salary:

• €120,000 max