Account Director, Global Luxury & Lifestyle Sales

InterContinental Hotels Group; Frankfurt; Hybrid; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

A leading global hospitality company in Frankfurt is seeking an Account Director, Global Luxury & Lifestyle Sales, to manage a multi-million dollar portfolio. Responsibilities include formulating account strategies, managing relationships with luxury agencies, and driving sales through innovative solutions. Ideal candidates should have strong sales management experience and the ability to influence diverse teams. This role offers the opportunity to thrive in a dynamic environment with a focus on strategic growth.

Leistungen

Room discounts

Recharge days

Volunteering days

Qualifikationen

• Experience in managing diverse, multi-cultural teams.
• Knowledge of luxury & lifestyle brands.
• Ability to influence across various environments.

Aufgaben

• Direct and manage a multi-million dollar portfolio of luxury accounts.
• Formulate account strategies for performance optimization.
• Engage with stakeholders at all levels for business success.

Kenntnisse

Strategic account management

Sales management

Effective communication

Relationship management

Commercial acumen

Jobbeschreibung

Account Director, Global Luxury & Lifestyle Sales

Unlock the World of Luxury and Lead the Way in Global Sales Success!

Are you ready to elevate your career by managing a $30M+ portfolio of the most prestigious luxury accounts in the travel industry? We’re seeking an extraordinary individual to take charge of a portfolio comprising top-tier luxury agencies, global consortia, and high-profile tour operators. This is your opportunity to make a lasting impact, delivering exceptional results across our Luxury & Lifestyle brands worldwide.

As the driving force behind these strategic partnerships, you’ll be identifying and converting high-value revenue opportunities, building meaningful relationships with decision-makers at every level, and crafting innovative account strategies that deliver unmatched growth and market share.

If you thrive on influencing global success, breaking new ground with cutting-edge strategies, and representing some of the most coveted brands in the world—this role is your perfect stage.

What you’ll do

• Leads and directs company resources across a portfolio of accounts that focus on higher-rated, premium business, including major travel management companies and agencies, luxury consortia & networks, and luxury tour operators.
• Formulates the strategy to optimise account performance and strategic opportunities across company functions, regions, and luxury & lifestyle market segments.
• Owns the account relationship for the company, with focus on Luxury & Lifestyle brands, engaging the account and company business functions in all interactions (at all levels) related to mutual business, representing a 360 view of the account relationship.
• Leads and engages company resources including global sales teams, regional sales leadership, hotel operations, global and regional functional groups (technology, multi-brand/brand, marketing, loyalty & partnerships, procurement) and senior management.
• Responsible for all facets of strategic account management, including the development, evolution and execution of strategic account plans, progress updates for internal and external stakeholders, RFPs, communicating brand differentiation through brand programs, agency events, roadshows, tradeshows, next-gen initiatives, B2B marketing and other sales activity.
• Listens to understand each account’s needs and expectations and delivers tailored solutions to maximize returns to the client and our business, intentionally differentiating offerings from competitors.
• Drives and maximises revenue and market share growth from each account, contributing to individual and team sales targets and the growth of our Luxury & Lifestyle brands.

What we need from you

Experience is valuable, but mindset is everything. We’re searching for someone with unwavering commitment and a natural talent for thriving in a fast-paced, dynamic, and global environment. If you’re energised by challenges, adaptable to change, and driven to deliver excellence no matter the pace, you’re exactly who we’re looking for!

To excel in this role, you’ll bring:

• New and innovative ways of doing things by using the principles of strategic account management, with sufficient business acumen (financial and commercial knowledge) to assess the impact of non-traditional approaches to gaining market share.
• Knowledge and expertise, both deep and broad, of luxury & lifestyle brands and competitive brands.
• Experience in working in global markets, with a deep understanding of managing across diverse, multi-cultural teams and customer organisations.
• Sales management experience in organising, planning, and executing large-scale sales segment plans from conception through implementation and assessment.
• Effective verbal and written communication skills for providing information to clients, vendors, senior management, and staff.
• Ability to work effectively at board level in client companies, with strong relationship management, probing, listening, negotiating, and persuading abilities.
• Knowledge of hotel sales & marketing, business planning, with strong sales ability, sales management, problem solving and analytical skills.
• Knowledge of macro-economic and industry trends, competitive landscape and other factors influencing account strategies, positions, and initiatives.
• Strong commercial acumen and the ability to influence across owned, managed and franchised environments.
• Experience with franchise organisations or ownership constituencies is preferable. International experience or handling accounts with international scope is required.

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth to be the hotel company of choice that guests & owners love. We are a hospitality business at our core and value connections and being together to foster a sense of belonging, supporting productivity. That’s why here at IHG, we give our colleagues flexibility and balance—working in a hybrid way, blending office and remote working. We recognise that every role is different, so leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life, including impressive room discounts across our properties, recharge days and volunteering days. Through our myWellbeing framework, we support wellbeing in your health, lifestyle, and workplace. We offer an inclusive culture where there’s room for you to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Join us and apply if you’re intrigued, even if you don’t meet every single requirement. Start your journey with us today.