Sustainability à Canada

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

We are currently looking for a Creative Resource Manager to join our internal agency team, reporting to the Senior Manager, Business Operations & Resource Management. The Creative Resource Manager will play an essential role within our internal agency, supporting our Brand Leads, Agency Operations and partnering with our Creative and Production teams to ensure success of creative initiatives. Our ideal candidate is proactive and positive, a master multi-tasker, and a true team player.

• Operates as a functional conduit between Creative Teams and Business Leads by working in advance of assignments to assess implications and anticipate workload needs
• Reviews all Project Intake forms in a timely manner and addresses next steps with Brand Lead, Project Managers, and appropriate creative teams (ie confirmation of scope, ask, timelines)
• Attends Brand Lead status meetings and collaborates with full team throughout creative development and stays informed of timing, scope, and priority changes

• Receives and reviews new assignment briefs to ensure assignment syncs with forecasting and to understand actual creative, production and In-store marketing needs
• Evaluates the available creative resources (aptitude, workstyle, and workload) against creative needs. Works to prepare staffing solutions based on matching the right teams (and number of teams) with the right projects
• Anticipates and mediates work-flow problems
• Follows progress of assignment to understand project demands and team capacity with Resource Management Tools (Workfront/Float)

• Anticipates trends within the group and creates innovative solutions
• Assesses skill sets and specialties, assigning the best possible resources for every project
• Continually monitors the group for efficiencies and overload and reports concerns and opportunities to appropriate Sr. Leaders
• Seeks advice on developmental needs and opportunities within the creative department and creates plans to address those needs and opportunities
• Maintains open-mindedness to ideas and welcome feedback on how to change or improve process
• Continues to track projects, deliverables, and workloads throughout project life cycle

• Manage and oversee resourcing allocations for creative teams
• Support Brand department leads to understand pipeline and current projects to then assign creative resources
• Review bandwidth across creative teams and maximize utilization across all resources
• Build out schedules based on deadlines/milestones for each project stage within resourcing tool (Float) to effectively identify resourcing gaps and opportunities
• Monitor project hours in Float and tailor approach based on project realities
• Maintain knowledge of current and upcoming projects and business development activities anticipating resource availability and pressures

• Proven ability to manage creative and production resource workflow and allocations
• Working experience with Resource Management online software (Float and/or Workfront would be ideal)
• Exceptional organizational, time management, change-management, and problem-solving skills
• Exceptional verbal & written communication skills
• Background in Business Operations considered an asset

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team. We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note: Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.