Quality Assurance Analyst jobs in Canada

CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in more than 170 countries offering a complete range of contract logistics, freight forwarding, transportation and distribution management services. It offers supply chain support, along with logistics consultation, industry specific customization, global level freight management and system implementation.

At CEVA, we put people first and we strive for better ways in everything we do; our culture is embodied by Boldness, Imagination, Exemplary and Excellence. With these values at the core of our business, our workplace employs 110,000 diverse, cohesive team members who hold each other accountable and encourage each other to create a safe, and inclusive work environment.

Summary:Responsible for the development, implementation and maintenance of a corporate quality management system(s) for CEVA’s contract site(s). Responsible for maintaining all training records and documentation associated with the quality system. Provide direction to all management and floor employees to ensure quality systems are maintained and followed. Maintain internal auditing to ISO requirements and upkeep of the company’s quality management system. As a people manager, distribute work assignments to staff pertaining to quality responsibilities. Responsible for the development and administration of the employee environmental, health and safety program in a station to ensure that station facilities, vehicles and equipment comply with applicable OSHA laws and federal standards and regulations and provide a safe and healthy environment for employees and the public. Models and acts in accordance with our guiding principles and core values.

Typical Responsibilities:

• Effectively lead the efforts and team required to standardize the quality and safety programs across multiple CEVA sites.
• Supply information for responding to customer inquiries and non-conformance by providing knowledge, expertise, and guidance within CEVA’s Quality & Safety Program(s) as well as appropriate government regulations.
• Monitor internal auditing program(s) and delegating work activity to internal auditors as appropriate. Monitor database of internal auditors for accuracy and consistency.
• Use continuous improvement tools to mitigate non-conformance with the contract(s), which includes but not limited to; team-building sessions and Kaizen events.
• Assist CEVA Corporate Manager(s) when external audits are performed by serving as the primary point of contact for the sites. Conduct pre-Audits of the program(s) to find any inefficiencies.
• Maintain and update quality system documentation as required by each CEVA contract/site. Maintain the Quality Share Point Site for uploading all documents that meet the requirement for the Quality System at CEVA. Use all specified logs for tracking changes in documentation to meet audit specifications. Create tracking system for documents if needed.
• Assess the applicability of OSHA requirements and other occupational health and safety rules and regulations.

• Investigate accidents, incidents and safety complaints.
• Prepare records, reports and make recommendations for action and/or corrections.
• Ensure compliance of reporting any critical or fatal accidents to MOL.
• Conduct safety inspections and review performance of job functions to ensure conformance with safety and environmental health regulations.
• Arrange for, or personally provide, on-site safety training to station employees.
• Educate and motivate supervisors and managers to follow safe work practices and maintain a safe working environment through training, presentations and the distribution of safety materials.
• Represent the station in meetings with vendors, regulatory agencies and other public and private organizations.
• Interview and confer with employees regarding safety issues and problems.
• Assist in overseeing the work of contractors and vendors providing safety services and equipment for the facility.
• Monitor changes to applicable regulations, technology and procedures that may impact facility safety programs.
• Maintain accurate records and files and prepares periodic and special reports.
• Ensure compliance with the company’s quality policies, procedures, and guidelines. Escalate with mitigation plans to management if non-compliancy exists.
• Responsible for administrative activities, development/monitoring of KPI’s and implementing continuous improvement opportunities.
• Create and implement cost savings through LEAN initiatives.
• Be a contributing member on any special projects (I.E Kaizen, Shortage, Efficiency or Quality projects) as defined by the director of operations and/or general manager(s).
• Highlight any areas of non-conformity and implement relevant corrective action and process improvements.
• Perform other duties as assigned.

Requirements:

• Ability to allocatework assignmentsto internal auditors. Monitor their performance and balance the workload accordingly. Report to general manager(s) or director of operations for any issues or concerns.
• Capable of communicating and interacting effectively with multi-functional and diverse backgrounds and ability to effectively present information and respond to questions from management, suppliers, and customer service representatives.

• Advanced proficiency in Microsoft Office (Word, Excel, Power Point, Access, Outlook), internet, web-based and job specific related software applications. Knowledge of quality systems and applications a benefit.
• Strong problem-solving skills with the ability to think and respond quickly to changing priorities. Effective planning and organizational skills. Ability to work independently, completing assigned work tasks with a minimal amount of supervision.
• Responds promptly and professionally to customer needs and solicits customer feedback to improve performance.
• Ability to develop and document processes and procedures.

• Ability to work well in a team environment, collaborate with internal and external resources to include working with the customer on improvements to enhance the quality program development.
• High degree of integrity and the ability to maintain confidentiality.
• Ability to maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.

• Ability to support team members in furthering departmental goals through open and honest communication, promoting team interests over self-interest.
• Ability to use Independent Judgment in making decision. Use clear communication in presenting issues and concerns to management.
• Must be able to read, write and speak English fluently.

Minimum:

• High school diploma or GED.
• Minimum 5 years of quality experience in a quality distribution or Sequencing Production Facility.
• Minimum 5 years knowledge of audit control process and procedures.
• Background in quality with quality program development and focus on quality assurance.

Preferred:

• Relevant post-secondary degree is an asset.
• ISO Certification.

Travel:20% within Canada

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At CEVA we are committed to creating a safe and healthy work environment.

We offer:

• A Competitive Compensation PackageComprehensive Health & Dental Benefits
• Professional Development Opportunities
• Continuing Education

CEVA is an equal opportunity employer who agrees not to discriminate against any employee or job applicant and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process.

We thank all candidates for applying, however, only successful candidates will be contacted for an interview.