Ofertas em Rhein, Canadá

Employer Industry: Business Process Outsourcing (BPO)

• Competitive hourly pay plus bonuses
• Comprehensive benefits including medical, dental, vision, and life insurance
• Paid time off and flexible scheduling options
• Opportunities for career advancement into roles such as Supervisor or Trainer
• Engaging work environment with team-oriented culture and casual dress code
• Paid training provided to develop new skills while earning a paycheck

• Handle inbound customer calls, troubleshoot basic technical issues, and resolve customer inquiries
• Utilize systems and technology for account management and support tasks
• Apply sales skills to recognize and act on sales opportunities
• Escalate customer dissatisfaction appropriately to the management team
• Strive for first call resolution through effective problem-solving and call handling

• Must be at least 18 years of age
• High school diploma or equivalent required
• Excellent written and oral communication skills
• Ability to type at least 20 words per minute with accuracy
• Basic knowledge of Microsoft Office Suite and Windows operating system

• Strong organizational skills and the ability to multi-task effectively
• Experience in a customer service or technical support role
• Demonstrated ability to evaluate and resolve customer issues
• Familiarity with conflict resolution and negotiation techniques
• Ability to thrive in a fast-paced and dynamic work environment

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #RemoteWork #TeamCulture

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.