A leading home improvement retailer seeks a Retail Security Specialist in Mooresville, NC. This overnight position emphasizes safety and incident response, requiring a Bachelor's degree and relevant experience in loss prevention. Candidates will monitor security alerts, manage teams, and document incidents. This role offers the opportunity for career advancement within a supportive team environment.
Qualifikationen
Minimum educational requirement: Bachelor's degree with 3-5 years of relevant experience.
3 years of experience in a retail environment related to loss prevention.
Experience in managing teams in a fast-paced, ever-changing environment.
Aufgaben
Review and respond to all incoming alerts.
Complete visual verification for store alarms using CCTV.
Provide thorough documentation of incidents.
Kenntnisse
Loss prevention
Report writing
Team management
CCTV monitoring
Incident response
Ausbildung
Bachelor's degree
Tools
CCTV
Case management platform
Jobbeschreibung
Why consider this job opportunity
Overnight position with a focus on maintaining safety and security in retail environments
Opportunity for career advancement within a large and established company
Work in a dynamic environment with a focus on incident response and monitoring
Supportive team structure with collaboration among security personnel
Chance to make a significant impact on store safety and community well-being
What to Expect
Review and respond to all incoming alerts in alignment with defined service level agreements
Complete visual verification for store alarms using CCTV when necessary
Conduct timely reverse investigations of alerts and escalate to the Remote Monitoring Supervisor if necessary
Provide thorough documentation of incidents using a case management platform
Conduct “hot spot” monitoring and provide summarized reports of findings
What is Required
Minimum educational requirement: Bachelor\'s degree with 3-5 years of relevant experience
3 years of experience in a retail or professional environment related to loss prevention
LPC/LPQ qualification preferred
Experience in managing teams in a fast-paced, ever-changing environment
Demonstrated experience in detailed report-writing and conducting quality reviews/audits
How to Stand Out
3-5 years of multi-store big-box retail experience
Experience using physical security systems (CCTV, EAS, etc.)
Completion of a certified training program (Wicklander-Zulawski or Reed training)
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