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Loyalty Marketing Manager page is loaded

Apply locations 00000 Canadian Headquarters time type Full time posted on Posted 2 Days Ago job requisition id R-44813

Loyalty Marketing Manager

Are you excited by nurturing deeper connections through loyalty marketing?

MyBestBuy is a free account that sits at the heart of Best Buy’s loyalty, personalization, customer communication and retail media strategy. The loyalty manager will own the evolution and elevation of myBestBuy into a highly desired loyalty program that fuels audience & personalization strategy, unlocks retail media growth and drives customer lifetime value & engagement.

The successful candidate must be in the Lower Mainland, BC, where we prioritize remote work, with occasional in-person meetings for strategic, collaborative, and social purposes.

Join our innovative team as a loyalty marketing manager!

What you’ll do:

• Lead the end-to-end design, development, delivery and continuous improvement of myBestBuy.
• Create and execute targeted promotional campaigns to increase myBestBuy account adoption and usage, as well as Best Buy mobile app downloads.
• Develop new myBestBuy program features and benefits that expand the program’s value and desire. Complete and present a monthly business review of myBestBuy performance to key senior leadership and executive stakeholders.
• Develop creative digital wallet initiatives that increase sign-in, visitation rates and purchase frequency.
• Manage budgets for loyalty initiatives and measure performance and ROI results.

What we need:

• 4-6 years experience designing and implementing retail loyalty programs.
• Progressive experience project managing the development and implementation of modern loyalty initiatives (or equivalent marketing programs) for a large enterprise.
• Excellent influencing, communication, relationship building and interpersonal skills to collaborate effectively with leaders cross-functionally.
• Expert knowledge of digital marketing, CRM and ecommerce practices.

Why you’ll love it here:

• Remote-first work environment.
• Employee discounts on awesome tech from day one.
• Flexible health benefits and wellness program.
• TFSA and RRSP programs.
• 100% matched company pension plan.
• Training programs to build new and transferable skills.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees an environment where they can bring their whole selves to work.

We believe in a fair and inclusive hiring process. We encourage you to apply if you may not meet all the requirements.

Join our amazing team!

We are looking for people just like you.

Annualized base pay range

$86,000.00 - $98,000.00This role has a bonus component in addition to the base.

Starting pay offered will consider skills and experience.Your pay can grow as you build your career with us.

Suite 102 - 425 West 6th Avenue, Vancouver, BC V5Y 1L3

Wondering is a great place to start. Let’s talk about what’s possible.

Best Buy Canada is one of Canada’s largest and most successful retailers, operating the Best Buy, Best Buy Mobile, and Geek Squad brands. We offer consumers a unique shopping experience with the latest technology and entertainment products, plus an expanded assortment of lifestyle products offered online at the right prices.

Recognized as a 2023 winner of Canada’s Top 100 Employers, we received top marks in everyone from our work atmosphere and employee engagement to our phenomenal training and skills development programs.

When you’re part of our team, you’ll get amazing discounts and promotional pricing on everything from TVs and refrigerators to luggage and furniture. You’ll get a sneak peek at the newest gadgets before they hit the market!

Employment opportunities are available nationwide, including our Canadian Headquarters (CHQ) on the west coast, our two distribution centres, and 150+ retail store locations.

We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology