Online Sales Assistant, Pacesetter Homes

Qualico Canada; Edmonton; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading real estate company is seeking an Online Sales Assistant to support sales processes and build relationships with prospective buyers. The ideal candidate will have strong communication skills and experience with CRM software. This position predominantly allows for remote work with occasional office travel. Join us to create a positive impact in the homebuying experience.

Qualifications

• Strong communicator capable of clear conversation and written communication.
• Active listener who seeks to understand and respect diversity.
• Creative problem solver who thinks outside the box.

Responsibilities

• Assisting in identifying sales opportunities and qualifying leads.
• Addressing inquiries and providing follow-ups with prospects.
• Creating and delivering email campaigns to attract buyers.

Skills

Strong communication skills

Active listening

Creative problem-solving

Excellent customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office Programs

CRM software (HubSpot)

Job description

Job Overview

Reporting to the Sales & Marketing Manager, as the Online Sales Assistant you will provide support to identify, qualify and convert prospective buyers. You also ensure delivery of excellent service to build and foster positive relationships with prospects.

Your day-to-day responsibilities will include :

• Assisting in identifying sales opportunities within our contact database and qualifying leads according to their needs and wants.
• Addressing inquiries and providing consistent follow-ups with prospects in a professional and timely manner.
• Providing information and marketing materials to assist prospects with determining the best community and floor plan.
• Creating and delivering ongoing email campaigns to attract and convert prospective buyers.
• Monitoring and reporting on lead activity and sales conversion ratios.
• Tracking third-party websites and online advertising. Researching and staying current on competitors’ online activities.
• Providing support to other projects or duties as assigned.

As our ideal candidate, you are…

• A strong communicator; you clearly express your thoughts in conversation and in written communication.
• An active listener; you seek to understand and listen to others in a non-judgmental way.
• Mindful; you respect diversity and deal with sensitive situations using high degree of integrity.
• Excellent service oriented; you handle relations with customers, internal and external parties with tact and diplomacy.
• A creative problem solver; you think outside the box for solutions without fear of failure.

Essential Requirements

• High School Diploma, or equivalent.
• Satisfactory verification of criminal record check.
• Valid driver’s licence and access to reliable vehicle.
• Proficient in Microsoft Office Programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint), CRM software (HubSpot) or similar.

Preferred Qualifications

• Experience in customer service, retail or sales is considered an asset.
• Experience with sales contact management database is an asset.
• Previous experience as it relates to the homebuying experience is preferred.

What We Value

• Creating trusting and successful working relationships.
• Setting clear, measurable and achievable goals.
• Cooperating with team members in an open, positive and respectful manner.
• Staying current with technical job skills.
• Consistently meeting customer expectations.
• Taking responsibility for the outcomes of decisions and actions.

Work Conditions

You primarily work remotely, with occasional travel to the regional office. Hours of work may vary.