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Buscojobs
Customer Service Representative – Remote
Zusammenfassung
A leading HR consulting firm in Georgia is seeking a Customer Service Representative to handle inquiries via phone, email, and chat. The ideal candidate will have strong communication skills and the ability to work independently in a remote setting. Responsibilities include resolving customer issues and maintaining records in CRM software. This position offers opportunities for those with prior customer service experience.
Qualifikationen
- Previous remote customer service experience is a plus.
- Ability to work independently.
Aufgaben
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer issues and escalate complex cases.
- Maintain records of customer interactions in our CRM system.
Kenntnisse
Ausbildung
Tools
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Resolve customer issues and escalate complex cases when necessary.
- Provide accurate information about products, services, and company policies.
- Maintain records of customer interactions in our CRM system.
- High school diploma or equivalent.
- Previous remote customer service experience is a plus.
- Excellent communication and problem-solving skills.
- Ability to work independently and manage time effectively.
- Familiarity with CRM software and remote communication tools.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.
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