Jobs in Laval, Kanada

Rapiscan Systems is a global leader in detection technology, providing advanced cargo and vehicle inspection solutions for ports, borders, military installations, high-security facilities, and checkpoints. Our systems help governments and organizations combat terrorism, drug trafficking, illegal immigration, and trade fraud.

As a Field Service Engineer based in France, you will oversee effective maintenance and repair of Cargo Vehicle Inspection (CVI) systems. You will foster a collaborative work environment, drive service excellence, and support continuous improvement initiatives.

• Lead and perform maintenance and repairs on CVI systems (M60, P60, ZBV).
• Serve as the primary technical contact for France and Belgium, ensuring timely issue resolution.
• Conduct troubleshooting and fault diagnosis on CVI systems and subsystems.
• Manage Mercedes vehicle servicing including oil, lubricant, and filter changes.
• Plan and execute scheduled maintenance and system repairs.
• Respond to third-line technical support requests from engineers and customer representatives.
• Provide defect liability and post-acceptance support for CVI equipment.
• Complete and review service documentation and update technical databases.
• Ensure all issued equipment is maintained in safe and operational condition.
• Promote respectful customer interactions, considering cultural and language differences.
• Enforce health and safety practices and uphold company values of Integrity, Innovation, Accountability, and Teamwork.
• Report quality issues and ensure ISO compliance.

• Extensive experience with complex technical systems including engines, drives, PLCs, transmitters, receivers, electrical systems, IT components, and generators.
• Mercedes truck experience is advantageous.
• Ability to work independently with limited resources.
• Strong verbal and written communication skills for technical issues.
• Engineering qualification such as BTEC, City & Guilds, HNC or equivalent.
• Knowledge of hydraulic, electrical, and electro-mechanical systems.
• Understanding of IT networking solutions (e.g., CCNP or equivalent).
• Familiarity with integrated systems including PLCs, HV systems, and radar.
• Relevant practical experience will be considered.
• Effective communication and interpersonal skills for managing cross-cultural teams.
• Fluency in French and English.