Vacantes en Greater Sudbury, Francia

Employer Industry: Customer Service Solutions

Why consider this job opportunity:
- Salary up to $25 per hour, including performance-based incentives
- Opportunity for career advancement with 80% of management promoted from within
- Work remotely from the comfort of your home
- Comprehensive benefits package, including medical, dental, and vision insurance
- Paid training and mentorship programs to support personal and professional growth
- Inclusive company culture recognized with awards for being a top workplace

What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide in the customer’s preferred language
- Assist customers in resolving basic technical issues
- Track, document, and retrieve information in databases
- Maintain a broad knowledge of client products and/or services
- Offer additional products and/or services to customers

What is Required (Qualifications):
- Must be fluent in both French and English
- At least 1 year of customer service experience
- High school diploma or GED
- Ability to work in a quiet and distraction-free home environment
- Strong computer navigation skills and knowledge of PCs

How to Stand Out (Preferred Qualifications):
- Familiarity with iOS and/or MacOS or comparable technology
- Eagerness to learn and adapt to new technologies
- Experience with fast-paced multi-tasking environments

#CustomerService #RemoteWork #CareerGrowth #BilingualJobs #InclusiveWorkplace

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.