Jobs in Edmonton, Canada

Job Title: English Customer Service Representative

Company: Callnovo Inc

Location: Remote

Working shift: Monday to Friday, 9:30 AM to 6:30 PM PST, with a 1-hour break (No pay for lunch break). Working hours converted to Philippine time are 12:30 AM to 9:30 AM.

• Education : Associate degree or higher.
• Language Skills : Fluent in English.
• Experience : At least 2 years of sales experience.
• Skills : Strong communication skills and stability.
• Technical Skills : Familiarity with social media platforms.

• Contact and establish relationships with KOLs, KOCs, and influencers on platforms like TikTok, YouTube, and Instagram.
• Coordinate with influencers for product evaluations, brand promotions, and content creation.
• Ensure influencer collaborations align with brand image and promote sales conversion.
• Manage collaborations with PR agencies to secure media exposure for the brand and products.
• Connect with evaluation agencies in mother and baby care and consumer electronics to obtain product evaluations and feedback.
• Plan and execute offline product selection activities and participate in awards and promotions in the mother and baby care sector.
• Oversee daily operations and content updates on platforms like Facebook, Twitter, and YouTube.
• Develop and implement social media strategies to boost fan interaction and brand awareness.
• Analyze social media effectiveness data and optimize content strategies.
• Plan and execute off-platform promotional activities to increase brand exposure and attract potential consumers.
• Collaborate with major institutions and websites in mother and baby care and consumer electronics for joint marketing efforts.

If you meet the qualifications and are excited about this opportunity, please submit your resume and a cover letter detailing your relevant experience.