Postes à Devon, United States

The Company: Postmedia is a Canadian newsmedia company representing more than 130 brands across multiple print, online and mobile platforms. Award-winning journalists and innovative product development teams bring engaging content to millions of people every week whenever and wherever they want it. This exceptional content, reach and scope offers advertisers and marketers compelling solutions to effectively reach target audiences. We are always on the lookout for talented individuals to join our team.

What you will do: Reporting to an Accounts Receivable Supervisor, the successful applicant will be a member of our Accounts Receivable team. The scope of the Company’s operations will present varied assignments requiring the individual to be technically capable and highly adaptable. The following is a summary of the primary functions and responsibilities of this position:

Responsibilities include:

1. Daily collection calls to customers;
2. Achieve monthly Daily Sales Outstanding targets;
3. Fulfill internal and external customer requests;
4. Follow up on all discrepancies and resolve customer account issues in a timely manner;
5. Reconcile, daily, payments received;
6. Liaise with sales department to resolve discrepancies and provide adjustments as required;
7. Review and recommend process improvements resulting in collections performance improvement and efficiency;
8. Credit note and account investigation;
9. Support co-workers; and
10. Perform other collection related duties and assist with ad hoc projects.

Qualifications and Requirements include:

1. 5+ years collection experience;
2. Advanced computer skills with proficiency in MS Office products – specifically good working knowledge of Excel and Word;
3. Well developed customer service skills, with the ability to maintain a professional approach at all times;
4. Good written and verbal communication skills, with the ability to interact with a variety of stakeholders and build credibility with customer contacts and sales department;
5. Excellent time management skills with the ability to work with deadlines with a keen sense of urgency and attention to detail;
6. Highly organized, able to work independently as well as take direction;
7. Experience creating timely, accurate and focused communications;
8. Previous experience in the Publishing, Digital or Media industry would be considered assets.

We thank in advance all applicants for their interest, however only those candidates under consideration will be contacted. Only candidates legally eligible to work in Canada will be considered. No phone calls or agencies please.