Hospitality jobs in United States

The Role

The Licensed Practical Nurse at Skin Health & Wellness Centre has a critical role in educating patients about skin conditions, counselling patients on dermatology treatments and assisting dermatologists with medical/surgical procedures. The Licensed Practical Nurse also helps perform skin exams, patient evaluations and records medical history and laboratory results. Attention to detail and the desire to provide exceptional patient care are critical to this position and supporting the mandate of the Skin Health & Wellness Centre.

Job Type:

This is a full-time position. Availability in the evenings and weekends may be required.

Schedule:

• Monday to Friday
• Weekends as needed

Responsibilities:

• Educates patients on treatments and provides counseling on preventive health care
• Assists the Dermatologist with procedures such as biopsies and surgeries
• Provides pre- and post-operative care for clients who are undergoing treatment for a variety of skin conditions and diseases
• Participates in triage and collecting assessment data in accordance with clinic policy
• Practices safety procedures, collects specimens and sends specimens for assessment, in accordance with clinic protocols
• Conducts patient appointments and takes medical histories
• Book patients for specialist consultant assessments and educate patient, and/or caregiver attending the appointment on what to expect from the appointment, and what/how to prepare for the initial assessment
• Performs tasks delegated by a Physician or Manager
• Documents patient’s charts
• Prepare patient’s medical history from Netcare (event history, lab flow sheet, medication list history, home care info, consults, pathology reports, diagnostic imaging reports, etc.)
• Maintain rooms between patients (cleaning)
• Assist with booking follow-up appointments when directed by team members
• Receive, scan and distribute incoming mail, labs, consults, prescription requests, special authorization requests and diagnostic imaging reports to the team
• Triage physician referrals based on reason for consultation to assist patient care coordinators
• Assist in the training of new clinic staff in shared duties

Required Education:

• Completion and certification from an accredited Licensed Practical Nurse (LPN) program
• Current registration with the College of Licensed Practical Nurses of Alberta (CLPNA)

License/Certification:

• Current Cardiopulmonary Resuscitation (CPR) / First Aid Certification / Basic Cardiac Life Support (BCLS) (REQUIRED)
• First Aid Certification (preferred)
• LPN/RPN (preferred)
• CPR Certification (preferred)

Required Experience, Knowledge & Skills:

• A minimum 3 years nursing experience is required
• Minimum 2 years prior experience in a customer service role
• Minimum 2 years prior experience in retail role
• All LPNs are expected to demonstrate understanding and practice as outlined by the CLPNA
• Knowledge of dermatological surgeries and procedures; ability to perform asepsis and sterile techniques
• Knowledge of sterilization techniques of surgical tools; anesthesia methods and protocols
• Knowledge of anatomy and physiology
• Critical thinking and judgement in a clinic based environment
• Ability to gather data, compile information, and prepare reports
• Knowledge of patient registration procedures and documentation
• Knowledge of charting and patient care best practices

Asset Qualifications:

• Sales experience in a related customer service field (health and wellness, spa, medical, fitness, retail) (preferred)
• Business management and hospitality experience (preferred)
• Infection Prevention and Control (IPAC) certification or experience (preferred)

Background Check:

A clear Criminal Background check, inclusive of a vulnerable sector search, is required to start. If you have resided outside of Calgary in the past 12 months, you will need to contact the local police or RCMP detachment in your previous residential municipality to be able to obtain a full report.

Why Join us?

Offers and Perks:

• The opportunity to work alongside a team of highly skilled professionals
• Extremely competitive wages and bonuses
• Employee incentives and perks
• Ongoing paid training and professional development opportunities
• Consistent work hours and a commitment to work/life balance
• Supportive team dynamics and regular opportunities for collaboration
• Excellent mentorship and leadership
• Safe, supportive, and tolerant workplace

Work Environment & Culture:

• What is the work culture like at the clinic?Our Clinic culture is collaborative, supportive, and focused on patient- centered care. We believe in open communication and teamwork. We prioritize continuous learning by offering educational dinners that cover a range of topics including various conditions, medications, and treatments.
• How does the clinic support work-life balance?Our clinic is committed to fostering a balanced environment for all team members. We understand that maintaining a healthy work-life balance is essential for well-being and productivity. By fostering a positive and supportive workplace, we aim to bring their best selves to both their work and personal lives.
• Can you describe a typical day for a staff member here? A typical day at our clinic is engaging and centered on patient care. The day often begins with a morning meeting with your team, where the team reviews the schedule, discusses patient’s needs, and aligns on priorities. Throughput the day staff work with a range of patients, assisting in procedures, educating patient on treatments. In between, there is always communication among the team ensuring everyone feels supported and informed. The day typically ends with preparing for the next day. It’s a fast-paced yet rewarding environment.

Career Growth & Development:

• Are there growth opportunities in the company?We offer growth opportunities within the company. We have multiple team lead positions available, allowing for career advancement as you develop in your role. Additionally, we are committed to professional development and provide educational sessions to help further your knowledge in dermatology.

Benefits & Compensation:

• What benefits does the clinic offer (health insurance, retirement plans, etc.)?We offer a comprehensive benefits package that includes health insurance, dental and vision coverage.

Clinic’s Mission & Values:–

• What is the clinic’s mission and values?Our mission is to provide exceptional dermatological care in a welcoming, supportive, and professional environment. We are dedicated to improving the health while maintaining the highest standards of medical care. Our clinic strives to create a positive and collaborative atmosphere where our staff works as a unified team to ensure every patient’s experience is compassionate, thorough, and personalized. We aim to continually innovate and grow, both in our clinical practices and in fostering an inclusive, empowering environment for our staff to thrive.
• What sets this clinic apart from others in the area?Our clinic stands out for its commitment to patient centered care, and a collaborative team approach. We prioritize individualized care, ensuring each patients receives a tailored treatment plan and feels valued throughout their experience. We’re also attentive to creating an inviting and professional environment, taking pride in the look and feel of our clinic to enhance the patient experience. Additionally, our dedicated research institute brings valuable insights to our team and patients, helping us stay at the forefront of dermatology and offer innovative, evidence-based treatments.

Team Dynamics:

• How do the different teams (physicians, nurses, medical office assistants, management) collaborate?Each team plays a vital role, and we work together to ensure the best patient experience. Communication is ongoing throughout the day with all team members to ensure smooth patient flow and timely support. We use multiple channels to communicate with one another and Management also supports these open communication channels and encourages feedback, so everyone’s voice is heard and valued.
• How many team members are there in the organization?Our organization has a total of 134 team members. This includes a diverse group of dedicated professionals, from Physicians, Nurses, Medical Office Assistants, to Clinical Research Coordinators and management staff.