TEMP: Front Desk & Night Audit Agents

Whistler Personnel Solutions; Whistler; On-site; CAD 30,000 - 60,000; Part time

Job summary

A temporary staffing agency in Whistler is looking for Front Desk and Night Audit Agents for various local hotels. Ideal candidates should have experience in hospitality and strong customer service skills. Shifts vary, and there are opportunities for ongoing work with progressive wages based on the number of successful shifts completed. This role requires flexibility and a commitment to providing excellent guest service.

Benefits

Progressive wage increases based on successful shifts

Flexible scheduling

Qualifications

• Fluent in English with excellent communication skills.
• 1+ year of experience in a front desk or customer service role.
• 2+ years preferred for a front desk agent.

Responsibilities

• Manage front desk operations during the night shift.
• Assist guests with check-in and check-out.
• Handle guest inquiries and administrative duties.

Skills

Strong customer service background

Verbal and written communication

Experience using Roomkey software

Job description

Overview

We have openings for Front Desk and Night Audit Agents through our Temp Program at various local hotels. If you have experience in hospitality, this could be your perfect side hustle! Wages are from $22/hr to $30/hr based on experience and number of shifts completed, and some positions can be ongoing for the right candidate!

Here are a sample of the current openings:

Openings

• POSITION: OVERNIGHT MANAGER/NIGHT AUDIT
• DATES: Dates TBC – they could be casual 1-off shifts, or contracts for a few weeks at a time
• HOURS: Approx 11:00pm – 7:30am daily
• DUTIES: Manage front desk operations during the night shift, ensuring a warm and professional welcome for all guests. Handle guest inquiries, calls, check-ins and check-outs efficiently, maintaining accuracy and a high standard of service. Complete regular night audit administrative duties and reports.
• REQUIREMENTS: Fluent in English, with excellent verbal and written communication skills. A minimum of 1 year of experience in a front desk, hospitality, or customer service role is ideal but not required.

• POSITION: FRONT DESK AGENT
• DATES: Dates TBC (Clients often need 3-4 week contracts for 2-5 days a week)
• HOURS: Example shifts varying between 7am-3.30pm/ 11am-7.30pm/ 3pm-11.30pm
• DUTIES: Assist guests with check-in, check-out, and taking payments in a friendly manner. Answering inquiries, general administration, coordinating with other departments. Light admin duties, and pitching in where needed. Training provided.
• SKILLS/QUALIFICATIONS: Strong customer service and administrative background on a hotel front desk required (2+years preferred), quick to learn new computer programs. Experience using Roomkey software preferred. Friendly, hard-working and happy to pitch in where needed.

Progressive Wages

Whistler Personnel uses a progressive pay system that awards pay increases based on the number of Successful Shifts completed. The more you work with us, the more you get paid per hour, and many shifts include extra bonuses per hour, as well. Ask us for more details!

• FRONT DESK WAGE:
  • PROBY (Tier 1) = $22/hr to start + 4% vacation pay
  • REGULAR (Tier 2) = $24/hr after 10 successful shifts + 4% vacation pay
  • HERO (Tier 3) = $26/hr after 20 successful shifts + 4% vacation pay

• NIGHT AUDIT WAGE:
  • PROBY (Tier 1) = $24/hr to start + 4% vacation pay
  • REGULAR (Tier 2) = $26/hr after 10 successful shifts + 4% vacation pay
  • HERO (Tier 3) = $28/hr after 20 successful shifts + 4% vacation pay

• OVERNIGHT MANAGER WAGE: requires supervisor skills & previous front desk or night audit
  • PROBY (Tier 1) = $26/hr to start + 4% vacation pay
  • REGULAR (Tier 2) = $28/hr after 10 successful shifts + 4% vacation pay
  • HERO (Tier 3) = $30/hr after 20 successful shifts + 4% vacation pay

Successful Shifts = be on time, work hard and make our clients happy. These can be in any temp position with Whistler Personnel.

Signing Up is Easy!

Residents currently located in the Sea-to-Sky are welcome to apply for the Temp Program! Not here yet? We look forward to hearing from you when you get here!

1. Submit your resume and/or qualification details by clicking the APPLY FOR JOB button (you only need to do this once even if you’re looking at multiple roles).
2. Email [e-mail] with any questions.

And don’t forget to follow us on Facebook for updates! Whistler Personnel has regular temp job opportunities for labourers, housekeepers, cleaners, servers, bartenders, landscapers, event installers and hosts, kitchen workers, administrators, construction workers and much more. A quick call will have you set up with our mobile app that allows you to see and sign up for any shift you like. It’s that easy!

We can provide work that suits your skills, lifestyle and schedule. It’s all about what’s right for YOU, so get in contact and let’s find out exactly what that is. Our career matching and consulting services are confidential and 100% FREE to candidates – with no strings or commitments required.

Ask your question here or contact us anytime!