Workplace Violence Prevention Education Manager

University Health Network; Toronto; On-site; CAD 90,000 - 110,000; Full time

Job summary

A leading healthcare organization in Toronto is seeking a Workplace Violence Prevention Education Manager. This role involves overseeing the TIDES 2.0 program, managing an education team, and ensuring training aligns with UHN policies. Ideal candidates will have a Master's degree and significant experience in clinical education and program management. The position offers competitive benefits and the chance to work in a dynamic healthcare setting.

Benefits

Competitive offer packages

Flexible work environment

Corporate discounts

Qualifications

• Minimum of 5 years of team management experience in clinical education or healthcare training programs.
• Demonstrated success in leading interdisciplinary teams within large healthcare settings.
• Strong experience in program implementation and quality improvement.

Responsibilities

• Manage the UHN TIDES 2.0 WPVP education team.
• Oversee design and delivery of WPVP education for staff.
• Develop program metrics and evaluation frameworks.

Skills

Team management

Program design

Interpersonal skills

Change management

Knowledge of trauma-informed care

Education

Master’s degree in Health Sciences, Social Sciences, Education, or related field

Job description

Overview

Workplace Violence Prevention Education Manager at University Health Network (UHN).

Position Details

• Union : Non-Union
• Number of vacancies : 1
• Site : Toronto General Hospital & All Sites
• Department : Safety Services
• Reports to : Director
• Hours : 37.5 hours per week
• Shifts : Monday to Friday
• Status : Permanent Full-Time
• Closing Date : September 17, 2025

Position Summary

The University Health Network (UHN) is seeking an experienced and visionary leader to serve as Manager of the TIDES 2.0 Workplace Violence Prevention (WPVP) Education Program. This new Manager role is central to UHN’s system-wide commitment to building a safer, trauma-informed, and psychologically supportive healthcare environment through the UHN TIDES (Trauma-Informed De-escalation Education for Safety and Self-Protection) program. Developed originally at CAMH and now delivered at UHN in partnership between CAMH and UHN; UHN TIDES reflects an evidence-based, interdisciplinary approach to workplace safety in healthcare. The Manager will lead a growing interdisciplinary education team and will work closely with clinical, administrative, Safety and security partners to ensure the seamless integration, scaling and maintenance of the TIDES 2.0 program at UHN. The role involves developing a new dyadic managerial model in partnership with the Manager of Training and Professional Standards (UHN Security Operations), reflecting the complex governance structure of workplace violence prevention at UHN. This includes shared leadership, coordinated planning, and multiple reporting lines to ensure alignment between Safety Services, People & Culture, UHN Security Operations, and key advisory and governance committees.

Duties

• Manage the UHN TIDES 2.0 WPVP education team and provide strategic leadership and operational management of the program across UHN.
• Oversee the design, delivery, and continuous improvement of WPVP education and simulation-based learning for clinical and non-clinical staff.
• Ensure alignment with UHN policies, accreditation standards, and trauma-informed care principles.
• Collaborates with internal partners including Security Operations, People and Culture, Clinical & non-clinical leadership, Education, UHN senior leadership, key UHN governance committees and external partners such as peer institutions, training vendors, regulatory and certification bodies.
• Develop program metrics, reports, and evaluation frameworks; present to senior leadership, the Workplace Violence Prevention Advisory Committee, and Code White Governance Committee.
• Supervise and support WPVP Education Specialists and Coordinators, including scheduling, performance management, and professional development.
• Work closely with the Manager of Training and Professional Standards (Security Operations) as part of a dyadic model to integrate healthcare security expertise into the TIDES 2.0 curriculum and coordinate leadership planning.
• Support and participate in workplace violence incident follow-up, including multidisciplinary debriefs to contribute to system-level learning and workplace violence prevention education improvements.

Qualifications

• Master’s degree in Health Sciences, Social Sciences, Education, or related field; clinical background (e.g., nursing, allied health, psychiatry, social work) considered a strong asset.
• Minimum of 5 years of team management experience in clinical education or healthcare training programs, preferably related to workplace violence prevention, trauma-informed care, or safety and de-escalation.
• Demonstrated success in leading interdisciplinary teams and educational initiatives within large, complex healthcare settings.
• Strong experience in program design, implementation, evaluation, and quality improvement.
• Knowledge of adult learning theory, simulation pedagogy, and trauma-informed practice required.
• Excellent interpersonal, facilitation, and change management skills, with the ability to engage diverse partners across clinical and operational domains.
• Familiarity with learning management platforms, and a strong understanding of Ontario’s healthcare and regulatory context preferred.

Additional Information

Why join UHN? In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including : travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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