Work from Home – Seasonal Bilingual Tax Preparer

Intuit; Nanaimo; Remote; CAD 30,000 - 60,000; Full time

Job summary

Une entreprise de technologie financière recherche un Expert Fiscal Bilingue qui aidera les clients à préparer leurs déclarations fiscales. Ce rôle nécessite un minimum de 2 ans d'expérience en préparation fiscale, une excellente communication et un bilinguisme en français et anglais. Le candidat idéal interagira par vidéo avec les clients et travaillera selon un horaire flexible. Une compensation compétitive est offerte.

Benefits

Compensation basée sur la performance

Bonus en espèces et récompenses en actions

Avantages sociaux

Flexibilité d'horaire

Qualifications

• Minimum de 2 ans d'expérience professionnelle en préparation fiscale.
• Expérience avec les logiciels fiscaux professionnels pour les déclarations de revenus.
• Bilinguisme en anglais et français requis.

Responsibilities

• Aider les clients à remplir leurs déclarations fiscales à l'aide de TurboTax.
• Fournir des conseils fiscaux et examiner les déclarations personnelles.
• Interagir avec les clients par vidéo et documenter les interactions.

Skills

Expertise fiscale

Communication efficace

Résolution de problèmes complexes

Recherche / Ingéniosité

Acumen technique

Job description

Overview

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Responsibilities

• In this bilingual role, you will help our customers complete their taxes using Intuit TurboTax products. By providing tax guidance and reviewing personal tax returns for customers completing their tax return on their own, full-service return preparation, and managing product/software inquiries, you will be working toward accelerating our goal of Powering Prosperity Around the World.
• You will use government websites, professional resources, and the team’s expertise to seek out and deliver the right answer to the customer in terms they will understand.
• This is a virtual, customer-facing role, so you will use our state-of-the-art video communication software to interact with customers, and you will document your interactions to maintain accurate records.
• As a Tax Expert, you have a minimum of two (2) years of paid professional tax preparation experience.
• You will be asked to provide your CRA RepID (representative identifier) to enable your use of the CRA Represent a Client service upon successful onboarding.
• You have experience using professional tax software to prepare and file personal tax returns, including complex elements such as employment, self-employment, rental income, investments, forms like T1135, foreign income, and various credits and deductions.
• You are passionate about helping clients navigate the complexities of taxation and are committed to enhancing our brand by delighting customers and empowering them to prepare their taxes.
• You possess excellent customer service skills and are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner.
• You must be willing and available to work a flexible schedule with a minimum of 20 hours per week.
• This position requires proficiency in both English and French. As a Seasonal French Bilingual Tax Expert, you will prepare tax returns and provide real-time guidance on a range of tax matters to English- and French-speaking clients from across Canada.

Qualifications

• Experience in preparing corporate tax returns (T2).
• Experience in preparing Quebec tax returns (TP1).

Skills & Abilities

• Tax Expertise – Demonstrates a fundamental understanding of tax laws and concepts. Proven ability to seek additional learning opportunities and stay up-to-date with changes year over year.
• Effective Communication – Strong written and verbal communication to provide quality service. Active listening to understand client needs.
• Complex Problem Solving – Commitment to understanding client problems, using tools and resources, and resolving or escalating as appropriate for timely support.
• Research / Resourcefulness – Curiosity and continuous learning mindset; follows procedures and sources to deliver suitable solutions.
• Technical Acumen – Interest in learning the tools needed for the role and basic troubleshooting ability.
• As a Tax Expert, you have a minimum of 2+ years of paid professional tax preparation experience. You will be asked to provide your CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service upon onboarding.
• You have experience utilizing professional tax software to prepare and file personal tax returns, including those with complex elements such as employment, self-employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.
• You are passionate about helping clients navigate the complexities of taxation and empowering them to prepare their taxes.
• You possess excellent customer service skills and are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner.
• You must be willing and available to work a flexible schedule with a minimum of 20 hours per week.
• This position requires proficiency in both English and French. As a Seasonal French Bilingual Tax Expert, you will prepare tax returns and provide real-time guidance to English- and French-speaking clients from across Canada.

Compensation & Benefits

• Intuit offers a competitive compensation package based on a performance-based approach.
• Base pay ranges by region: PEI $24.50/hour – $33.50/hour; BC $24.50/hour – $33.50/hour; Nova Scotia $24.50/hour – $33.50/hour.
• Eligible for cash bonus, equity rewards, and benefits per applicable plans and programs (details at Intuit: Careers | Benefits).
• Pay is determined by job-related knowledge, skills, experience, and location; Intuit conducts regular pay equity comparisons by ethnicity and gender.

What you’ll bring / How you will lead

Text from the original concluding section has been preserved in a consolidated, non-redundant form under the compensation and requirements. If additional bullet points are needed for these subsections, they can be added in future revisions to reflect role expectations.