Wireless Consultant

Staples; Courtenay; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading retail store in Courtenay is seeking a Wireless Sales Consultant to enhance customer experience in the wireless department. The ideal candidate should have sales experience, be customer-focused, and demonstrate a passion for technology. Responsibilities include connecting with customers, achieving sales goals, and maintaining store standards. Join our inclusive team and help consumers reach their goals with the latest wireless products.

Benefits

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

Qualifications

• 3 months to 1 year of wireless sales or sales experience.
• Demonstrates ability to plan, organize, and prioritize efficiently.

Responsibilities

• Connect, share, and partner with customers to identify sales opportunities.
• Help customers meet and exceed their needs.
• Achieve personal sales goals.
• Maintain merchandising standards.

Skills

Customer focus and service orientation

Strong selling ability

Ability to coach others

Effective communication

Technology savvy

Curious

Approachable

Passionate

Problem solver

Job description

Who we are

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live. At Staples, we inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that’s you, let’s work, learn and grow together.

Some perks and benefits

• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Learning & Development programs
• And more…

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some of what you will do

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Specifically, you will:

• Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
• Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
• Responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
• Effectively resolves customer concerns and escalates to management when appropriate

Qualifications:

Some of what you need

• 3 months to 1 year of wireless sales or sales experience
• Customer focus and service orientation
• Demonstrates strong selling ability.
• Demonstrates ability to coach others.
• Capacity to communicate with clients effectively using a variety of mediums.
• Ability to plan, organize and prioritize efficiently to effectively handle their daily responsibilities and serve our customers.
• Technology savvy
• Curious
• Approachable
• Passionate
• Problem solver

About Us

Staples Canada is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities.

Job Details

• Job Identification 54516
• Job Category Retail Stores
• Locations 3299 Cliffe Avenue, Unit 2, Courtenay, BC, V9N2L9, CA