Wine Store Associate

Hilton; Niagara Falls; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading hotel chain is seeking a part-time Wine Store Associate in Niagara Falls. Responsibilities include greeting guests, assisting with wine selection, and maintaining store organization. The role requires strong customer service skills, Smart Serve certification, and the ability to lift up to 40 lbs. Candidates should be flexible with their schedule, including evenings and weekends. Competitive pay of $17.20 per hour and benefits such as discounted food are offered.

Benefits

Discounted or free food

On-site parking

Store discount

Wellness program

Qualifications

• Previous retail or hospitality experience is required.
• Knowledge of wines and wine regions is an asset.
• Ability to lift boxes up to 40 lbs and stand for extended periods.

Responsibilities

• Greet guests and assist them with selecting wines.
• Restock shelves and handle transactions using a POS system.
• Assist with in-store tastings and events.

Skills

Excellent customer service and communication skills

Accurate cash handling ability

Team player with a positive attitude

Education

Smart Serve Certification

Job description

Overview

What will it be like to work for the Hilton Worldwide Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected.

If you understand the importance of upholding a brand reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

Responsibilities

What will I be doing?

The Wine Store Associate will report to the Wine Store Manager. They will be responsible for greeting guests and assisting them with selecting wines, restocking shelves, properly handling transactions using a POS system, assisting with in-store tastings and events, serving food and wine to guests, and helping to maintain the appearance and organization of the store.

Experience

• Previous retail or hospitality experience is required
• Previous experience selling wine or serving food is an asset
• Knowledge of wines and wine regions

Skills

• Excellent customer service and communication skills
• Accurate cash handling ability
• Team player with a positive attitude and attention to detail

Requirements

• Smart Serve Certified
• Must be able to lift boxes up to 40 lbs and stand for extended periods of time
• Must be able to complete a Criminal Background Check to the hotel's satisfaction
• Flexible schedule with the ability to work evenings, weekends, and holidays as needed

This job posting is not exclusive or exhaustive list of all job functions that a Wine Store Associate will be asked to perform from time to time. This list is only a sample; a Wine Store Associate may be required to perform other duties.

Hospitality Fallsview Holdings Inc. is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code. Hospitality Fallsview Holdings Inc. will provide accommodations to applicants with disabilities throughout the recruitment, selection and / or assessment process. If selected to participate in the recruitment, selection and / or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Job Type : Part-time

Pay : $17.20 per hour

Benefits

• Discounted or free food
• On-site parking
• Store discount
• Wellness program

Ability to commute / relocate :

• Niagara Falls, ON L2G 3V9 : reliably commute or plan to relocate before starting work (required)

Experience :

• Customer Service : 3 years (required)

Work Location : In person