Wealth Ops Leader: Vendor Management & Process Excellence

Sun Life Financial; Toronto; Hybrid; CAD 80,000 - 128,000; Full time

Job summary

A leading financial services firm in Toronto is hiring a Manager, Operations and Vendor Oversight. This role is essential for managing daily operational activities and vendor relationships within Wealth Operations. The successful candidate will ensure compliance, lead operational improvements, and manage a team of operations professionals. Strong experience in operations management and vendor oversight is required. Come join a dynamic team dedicated to making a difference in the lives of clients. Competitive salary and hybrid work options are provided.

Benefits

20 vacation days per year

Flexible Benefits

Pension and savings programs

Access to Global Learning Centre

Wellness programs

Qualifications

• Minimum of 5 years of experience in operations management.
• Proven leadership skills with experience managing teams.
• Experience in vendor relationship management.

Responsibilities

• Oversee daily Wealth Operations and ensure efficiency.
• Manage vendor relationships including focusing on SLA adherence.
• Identify and lead operational improvement initiatives.

Skills

Operations management

Vendor management

Process improvement

Project management

Communication skills

Analytical skills

Education

Bachelor’s degree in Business Administration, Finance, or related field

Tools

Excel (pivot tables, V-lookups)

Job description

A leading financial services firm in Toronto is hiring a Manager, Operations and Vendor Oversight. This role is essential for managing daily operational activities and vendor relationships within Wealth Operations. The successful candidate will ensure compliance, lead operational improvements, and manage a team of operations professionals. Strong experience in operations management and vendor oversight is required. Come join a dynamic team dedicated to making a difference in the lives of clients. Competitive salary and hybrid work options are provided.