Warehouse Supervisor

Robinson; Surrey; On-site; CAD 57,000 - 70,000; Full time

Job summary

A leading Canadian distribution company is looking for an experienced Warehouse Supervisor (Outbound) in Surrey. This role requires over 5 years of warehouse leadership experience, strong knowledge of operations, and excellent communication skills. The successful candidate will lead daily warehouse activities, ensure timely processing of customer orders, and foster a collaborative work environment. Competitive salary between $57,000 and $70,000 annually, supplemented with bonuses and benefits.

Benefits

Monthly bonus opportunities

Annual profit share

Wellness days

RRSP program

Generous benefits package

Qualifications

• 5+ years of experience as a Warehouse Supervisor, Team Lead, or similar role.
• Strong knowledge of inventory management and warehousing best practices.
• Ability to lift up to 50 lbs.

Responsibilities

• Provide day-to-day leadership to direct reports.
• Oversee daily outbound warehouse operations.
• Communicate customer service policies to Warehouse staff.
• Ensure warehouse employees are trained in required skills.
• Work with Operations Manager for staff development.

Skills

Warehouse leadership experience

Knowledge of warehouse operations

Strong communication skills

Job description

Posted Tuesday, February 10, 2026 at 9:00 AM

We know what it means to put the customer first—our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and satisfaction that comes from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We are confident that if you choose to work at ROBINSON, you will be taking your first steps towards a challenging, profitable, and satisfying career.

Our Surrey Branch is currently looking for an experience Warehouse Supervisor (Outbound) to join our team.

What you will do:

• Provide day-to-day leadership and direction to direct reports by communicating job expectations, appraising job results, coaching, counselling, and disciplining as required
• Oversee daily outbound warehouse operations, ensuring all customer orders are picked, packed, and shipped accurately and on time
• Ensure warehouse is adequately staffed in order to provide superior customer service
• Communicate customer service policies, procedures, and standards to Warehouse staff
• Lead by example, demonstrating excellence in customer service and cultivating an atmosphere of collaboration and teamwork in providing customer service
• Ensure warehouse employees are being continually trained in skills required to perform their job duties and deliver a high standard of customer service including computer skills, product knowledge, and customer relations
• Work with Operations Manager to schedule staff development and training activities
• Ensure replenishment is accurate, efficient, and maximizes productivity
• Ensure end of day and end of month activities are delegated and completed on time
• Review warehouse-related queues in the system and take action when required
• Identify warehouse equipment needs and make recommendations for purchase when required

About you:

• 5+ years warehouse leadership experience as a Warehouse Supervisor, Team Lead, or similar role
• Strong knowledge of warehouse operations, including inventory management and warehousing best practices
• Previous plumbing industry experience or knowledge an asset
• Strong communication skills, both verbal and written
• Ability to lift up to 50 lbs

Family-owned ROBINSON is a leading Canadian distributor of plumbing, heating, electrical, and lighting products. Today, the company serves customers in the construction industry and retail home improvement markets through a network of 32 distribution warehouses and showrooms in British Columbia, Alberta, Saskatchewan, Manitoba, and Ontario. ROBINSON’s reputation as a growing company with a customer-service oriented culture continues to attract and retain top quality people and has earned itPlatinumstatus amongCanada’s Best Managed Companies.ROBINSON is committed to a diverse,inclusive,and respectful workplace. We strive to foster an environment thatvaluesourdifferences andbelieve in giving back to the communities in which we live and work.

ROBINSON values your experience and recognizes the contributions you make to the success of our business. Your starting pay will be based on the skills and experience you bring to the role. In BC, employees in this position can expect to earn $57,000 to $70,000 per year, with opportunities to earn more as you grow and develop with us. Your salary will be supplemented with monthly bonus opportunities, annual profit share, wellness days, RRSP program and a generous benefits package.

ROBINSON will provide accommodation for candidates with disabilities throughout our interview and selection process.

Thank you to all interested candidates, only those selected for an interview will be contacted.