waiter/waitress

Government of Canada; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

A governmental organization in Toronto is seeking a skilled individual for a service role in a fast-paced restaurant environment. Responsibilities include addressing customer complaints, serving food and beverages, and assisting with menu selections. Candidates must have a secondary school graduation certificate and approximately 1-2 years of experience in food service. Strong customer service, communication skills, and the ability to work under pressure are essential for success in this position.

Qualifications

• 1 year to less than 2 years of experience in a food service environment.
• Ability to work in a fast-paced and physically demanding environment.
• Capability to provide excellent customer service.

Responsibilities

• Address customers' complaints or concerns.
• Prepare and serve specialty food at customers' tables.
• Advise on menu selections.
• Clear and clean tables, trays and chairs.
• Serve food and beverages.
• Take orders and relay to kitchen and bar staff.
• Assist clients/guests with special needs.
• Provide customer service.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Initiative

Organized

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Restaurant

Responsibilities Tasks

• Address customers' complaints or concerns
• Prepare and serve specialty food at customers' tables
• Advise on menu selections
• Clear and clean tables, trays and chairs
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Assist clients/guests with special needs
• Provide customer service

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Physically demanding
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Organized
• Team player