Vice President of IT Operations

Harris Computer; Alberta; On-site; CAD 100,000 - 140,000; Full time

Job summary

A technology solutions provider seeks a VP of IT Operations to lead the strategic direction and management of their global technical infrastructure in Alberta, Canada. This role involves overseeing multimillion-dollar budgets, ensuring system uptime, leading digital transformations, and managing large teams. The ideal candidate will have extensive experience in IT leadership, especially in high-compliance industries. Competitive compensation of CAD 100k-140k, comprehensive benefits, and flexible work options are offered.

Benefits

Three weeks' vacation

Comprehensive Medical, Dental and Vision coverage

Employee stock ownership

Flexible work options

Performance driven organization with advancement opportunities

Qualifications

• 12–15+ years of experience in Information Technology.
• 7+ years in a senior management role overseeing large teams.
• Proven experience leading digital transformations or cloud migrations.
• Experience in high-compliance industries like FinTech or Healthcare preferred.
• Bachelor’s degree in a relevant field.

Responsibilities

• Develop and execute a 3‑5 year infrastructure strategy.
• Oversee a multimillion-dollar OPEX and CAPEX budget.
• Maintain a 99.99% uptime across systems.
• Implement proactive threat detection and incident response.
• Lead negotiations and performance reviews with key partners.

Skills

Cloud Architecture

Cybersecurity

DevOps/CI-CD

Executive presence

Influence without authority

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Information Technology

Bachelor's Degree in Engineering

Tools

AWS Certified Solutions Architect

Azure Solutions Architect Expert

ITIL 4 Master

CISSP

PMP

Job description

The VP of IT Operations is a senior executive responsible for the strategic direction and day-to‑day management of the organization’s global technical infrastructure. This includes cloud services, data centers, networking, enterprise applications Tribune, integrations and service desk. The primary goal is to ensure 24/7 system availability, scalability for business growth, and a seamless digital experience for all employees and customers.

WHAT WILL YOUR NEW ROLE BE

The duties of this role are split between strategic leadership and operational excellence.

Strategic Leadership

• Infrastructure Roadmap: Develop and execute a 3‑5 year infrastructure strategy that aligns with business goals
• Budget Management: Oversee a multimillion‑dollar OPEX and CAPEX budget; optimize spend and vendor contracts to maximize ROI
• AI Adoption: Embrace available AI tools and platforms to provide automation and self‑service capabilities to Harris employees

Operational Duties

• System Reliability: Oversee Data Center, Cloud and Network Operations teams to maintain 99.99% uptime
• Cybersecurity Operations: Partner with the CISO to implement proactive threat detection, incident response, and DR protocols
• Vendor Management: Lead negotiations and performance reviews with key partners (Microsoft, Amazon, Dell, CDW, TELUS, PAN, others)
• Talent Development: Direct, mentor, and scale a global team of IT professionals, fostering a culture of continuous improvement

WHAT WE ARE LOOKING FOR

• Total Experience: 12–15+ years in Information Technology
• Leadership Experience: 7+ years in a senior облиг management role (Director or above) overseeing large, cross‑functional teams
• Technical Track Record: Proven experience leading digital transformations, large‑scale cloud migrations, or modernizing legacy data centers
• Industry Specifics: (preferred) Experience in high‑compliance or high姓名 volume industries like FinTech, Healthcare, or E‑commerce
• Education: Bachelor’s Degree in Computer Science, Information Technology, or Engineering
• Certifications (Examples of preferred cert’s):
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  • ITIL 4 Master: For service management excellence
  • CISSP: For a deep understanding of security operations
  • PMP: For managing complex, large‑scale infrastructure projects
  • Cloud Architect Certifications: (AWS Certified Solutions Architect or Azure Solutions Architect Expert)

WHAT WILL MAKE YOU STAND OUT

• Technical Acumen: Cloud Architecture (Hybrid/Multi‑cloud), Cybersecurity, DevOps/CI‑CD, Data Privacy
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• Business Acumen: Financial forecasting, Contract negotiation, M&A integration, ROI analysis
• Soft Skills: Executive presence, Crisis management, Influence without authority, Radical transparency
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WHAT WE OFFER

• Three weeks' vacation (four weeks after three years and five weeks after seven years) plus five personal days
• Comprehensive Medical, Dental and Vision coverage from your first day of employment
• Employee stock ownership and RRSP matching programs
• Lifestyle rewards program
• Flexible work options
• Performance driven organization with many opportunities for advancement
• And more!

Salary: 100k-140k