Veterinary Front Desk & Client Services Specialist

VCA Animal Hospitals; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A top veterinary service provider in Vancouver is seeking a Receptionist for Administration and Client Service. The ideal candidate will have over 2 years of experience, an exceptional client-focused attitude, and strong organizational skills. Responsibilities include managing client interactions, appointment scheduling, and maintaining accurate records. Attractive benefits and opportunity for professional development are offered.

Benefits

Generous compensation

Fantastic benefits

Continuing education account

RRSP Employer 5% Match Program

Annual uniform allowance

Referral Bonus Rewards

Personal pet care discounts

Paid wellness and vacation days

Employee assistance program

Virtual health care access

Qualifications

• 2+ years of experience as a receptionist in veterinary or human medicine.
• Professional demeanor when assisting clients.
• Experience with booking medical appointments.

Responsibilities

• Welcoming clients and patients in a professional manner.
• Managing check-ins and appointment scheduling.
• Coordinating communication between medical teams.

Skills

Client-focused service

Strong knowledge of electronic medical records

Experience with Microsoft Office Applications

Attention to detail

Tools

Moneris POS terminals

Job description

A top veterinary service provider in Vancouver is seeking a Receptionist for Administration and Client Service. The ideal candidate will have over 2 years of experience, an exceptional client-focused attitude, and strong organizational skills. Responsibilities include managing client interactions, appointment scheduling, and maintaining accurate records. Attractive benefits and opportunity for professional development are offered.