Venue Coordinator (50% FTE)

University of Toronto; Toronto; On-site; CAD 29,000 - 38,000; Part time

Job summary

A leading Canadian university is seeking a Venue Coordinator to manage logistics and support for events. Responsibilities include acting as the first point of contact for enquiries, coordinating activities, and resolving issues during events. The ideal candidate has a Bachelor's Degree and minimum two years of related experience in event logistics and customer service. This part-time role offers a dynamic work environment with a focus on community engagement.

Qualifications

• Minimum two years of recent and related experience in the execution of event logistics.
• Experience providing front-line customer service to internal and external clients.

Responsibilities

• Acting as the first point of contact for general enquiries.
• Resolving issues that may occur during events and escalating problems as required.
• Coordinating scheduled activities for functions.

Skills

Customer service

Communication skills

Problem-solving

Education

Bachelor's Degree or acceptable combination of equivalent experience

Job description

Overview

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary canters, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Found in 1964, Innis College provides an informal home to about 2,200 undergraduate students within the Faculty of Arts & Science at the University of Toronto. We deeply value student involvement and leadership, taking pride in being the only undergraduate college on campus that ensures equal representation of faculty, staff, and students on all College governance bodies. We focus on establishing leadership skills in our students, while remaining attentive and responsive to all ideas and concerns. At Innis, we create a strong sense of shared purpose and community.

Your opportunity:

Under the general direction of the Chief Administrative Officer and under the supervision of the AV and Event Services Lead, the Venue Coordinator is the primary onsite/day of contact for general enquiries, responsible for providing front line support, executing logistical details and activities for events, and resolving issues that may occur during events.

Responsibilities

• Acting as the first point of contact for general enquiries
• Verifying details and necessary changes to event schedule
• Coordinating scheduled activities for functions
• Providing routine information to event organizers
• Resolving issues that may occur during events and escalating problems as required
• Verifying that event management guidelines are maintained
• Collecting feedback on programs or events
• Providing guided tours of facilities. Providing basic support and general referrals to individuals in distress.

Essential Qualifications

• Bachelor\'s Degree or acceptable combination of equivalent experience.
• Minimum two years of recent and related experience in the execution of event logistics.
• Experience providing front-line customer service to internal and external clients.
• Excellent communication (both oral and written) and interpersonal skills.
• Demonstrated initiative, problem solving skills, and tact and diplomacy in working with multiple stakeholders.
• Demonstrated attention to detail and ability to follow detailed instructions accurately.
• Demonstrated ability to prioritize tasks and responsibilities, work well under pressure, and make sound judgments.
• Ability to work well in a team environment and independently.

Assets (Nonessential)

• Experience providing support for online events.
• Demonstrated ability to work with audio-visual and film projection equipment.

To be successful in this role you will be

• Accountable
• Organized
• Possess a positive attitude
• Team player

Closing and Additional Details

Closing Date: 09/24/2025, 11:59PM ET

Employee Group: USW

Appointment Type: Budget - Continuing

Schedule: Full-Time

Pay Scale Group & Hiring Zone: USW Pay Band 07 -- $60,237 with an annual step progression to a maximum of $77,035. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Hospitality

Recruiter: Jessica Halteh

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

NOTE: This position is part-time 50% FTE, 18 hours per week with a regular evening schedule from 6:00PM to 10:00 PM and weekend schedule, with occasional day time work. The pro-rated annual salary is $29,586 with an annual step progression to a maximum of $37,836.50.

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

The Diversity Survey note: As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [e-mail].