Underwriting Assistant, National Accounts Property

CNA Insurance; Toronto; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading insurance company located in Toronto is seeking an Underwriting Support professional to assist the National Accounts Property team. The ideal candidate will have a strong customer service focus and excellent communication skills. Responsibilities include supporting underwriting decisions, handling broker follow-ups, and ensuring efficient workflow in a fast-paced environment. A university degree and at least one year of experience are required. A positive attitude and ability to work both independently and within a team are essential.

Qualifications

• Minimum of 1 year of experience in a related field.
• Interest and commitment to further education in insurance industry studies.

Responsibilities

• Provide analysis and documentation to support underwriting decisions.
• Order and ensure completion of risk control inspections.
• Understand corporate underwriting strategies.
• Meet service standards and prioritize tasks.
• Assist underwriting with broker follow-up tasks.

Skills

Customer service focus

Excellent written and verbal communication

Strong communication and negotiation skills

Analytical skills

Organizational and time management skills

Detail-oriented

Proficient in Word and Excel

Education

University/College degree or equivalent experience

Job description

Overview

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Provide support for the day to day operations the National Accounts Property (Engineered Property) Underwriting Team. Assist the underwriters with keeping files current and aiding with service to brokers on files. In addition, the incumbent will work in conjunction with underwriters to keep work flow running efficiently and smoothly in the department.

Responsibilities

• Provide analysis and supporting documentation on existing accounts to support underwriting decisions.
• Order risk control inspections and ensure completion by need by dates. Provide analysis and supporting documentation on existing accounts to support underwriting decisions.
• Understand corporate underwriting strategies and guidelines and understand their relationship to underwriting.
• Meet service standards and turnaround time with a sense of urgency and ability to prioritize tasks.
• Review of schedules and worksheets to ensure alignment with effective insurance policy.
• Assist underwriting with broker follow up tasks.
• Document current processing procedures into the Underwriting manual as well as establish & implement improvements.
• Update underwriting systems for upcoming renewals.
• Assist Underwriting to obtain information as necessary and ensuring timely process of business.
• Provide general file maintenance as required.
• Assist manager and underwriting team with special projects as requested.

Qualifications

• Customer service focused with excellent written and verbal communication skills.
• Work effectively with an established Underwriting team in a fast paced paperless environment.
• Strong communication and negotiation skills.
• Positive attitude that embraces change.
• Strong analytical, organizational and time management skills; detail oriented.
• Knowledge of applicable insurance products.
• Demonstrated ability to work at high levels of productivity and quality.
• Measurement and data analysis ability.
• Ability to independently recognize, evaluate and properly resolve unique problems or situations requiring the exercise of good judgement.
• Ability to work independently and within a team environment.
• Excellent Word and Excel skills.
• An understanding of Insurance coverage would be an asset.

Education & Experience

• University/College degree or equivalent business experience with interest and commitment to further education in insurance industry studies with a minimum of 1 year of experience.

At CNA, we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, CNA will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.