Trust Data Science & Analytics Manager: Strategy & Impact

eBay; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

A global ecommerce leader is seeking a Manager of Data Science and Analytics to enhance marketplace trust. This role involves leading a team of analysts to analyze trends, improve customer experience, and define key performance indicators. Candidates should have experience in data analysis, team leadership, and technical skills in Python and SQL. The ideal candidate will collaborate across various departments to integrate analytical insights into operational strategies, ensuring eBay maintains its commitment to safety and customer trust.

Qualifications

• 5+ years of experience in Quantitative Research, Analytics, or Data Science.
• Experience leading teams of Data Scientists and Analysts.
• Proficient in programming with Python/R and data querying with SQL.

Responsibilities

• Lead and mentor the data science and analytics team.
• Conduct analysis to identify key opportunities.
• Develop KPIs to track user trust experience.
• Collaborate with cross-functional teams to integrate insights.

Skills

Data Analysis Expertise

People Management Experience

Technical Skills (Python/R, SQL)

Communication with Leaders

Marketplace Trust Background

Education

BA/BS degree or Masters/PhD

Job description

A global ecommerce leader is seeking a Manager of Data Science and Analytics to enhance marketplace trust. This role involves leading a team of analysts to analyze trends, improve customer experience, and define key performance indicators. Candidates should have experience in data analysis, team leadership, and technical skills in Python and SQL. The ideal candidate will collaborate across various departments to integrate analytical insights into operational strategies, ensuring eBay maintains its commitment to safety and customer trust.