Truck Shop Foreman

J.D. Irving, Limited; Dieppe; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading transportation company in Dieppe is seeking an experienced Truck Shop Foreman. The ideal candidate will have strong leadership skills, exceptional organizational abilities, and a commitment to safety. Responsibilities include coordinating service work, providing estimates, and ensuring customer satisfaction. Candidates should have relevant education and a Truck and Transport Red Seal certification, along with excellent communication and computer skills. This role offers competitive wages and a comprehensive benefits package.

Benefits

Competitive Wages

Quarterly bonus

Registered retirement savings plan with company match

Health, dental, vision and prescription benefits

Life insurance and disability benefits

Maternity leave top up program

Paid vacation and paid sick time

Fitness reimbursement program

Paid training

Uniform allowance program

Employee recognition program

Company discounts

Excellent training opportunities

Qualifications

• Relevant post-secondary education and/or equivalent industry experience.
• Strong interpersonal, leadership, and communication skills.
• Proficiency in Microsoft Excel is essential.

Responsibilities

• Coordinate service work based on priority.
• Provide timely and accurate estimates.
• Communicate service work scope to technicians.
• Assist in scheduling and workload monitoring.
• Ensure warranty conditions are met.

Skills

Leadership skills

Interpersonal skills

Organization

Problem-solving

Verbal communication

Written communication

Microsoft Excel

Education

Relevant post-secondary education

Truck and Transport Red Seal

Job description

We are currently seeking qualified candidates for the role of Truck Shop Foreman for our Dieppe location. The successful candidate will preferably be an experienced Truck and Transport Red Seal Technician, be enthusiastic, highly motivated individual with proven leadership skills and passionate about providing excellent customer service.

We offer:

• Competitive Wages
• Quarterly bonus
• Registered retirement savings plan with company match
• Health, dental, vision and prescription benefits
• Life insurance and disability benefits
• Maternity leave top up program
• Paid vacation and paid sick time
• Fitness reimbursement program
• Paid training
• Uniform allowance program
• Employee recognition program
• Company discounts
• Excellent training opportunities

Qualifications

• Relevant post‑secondary education and/or equivalent industry experience
• Truck and Transport Red Seal preferred
• Energetic, enthusiastic, and team oriented
• Exceptional organization, decision making and problem‑solving abilities
• Strong interpersonal and leadership skills
• Well‑developed written and verbal communication skills
• Computer skills (experience with Microsoft Excel is a must)
• Commitment to quality and safety

Responsibilities

• Coordinate Service work in order of appointment and priority
• Provide estimates in a timely and accurate manner
• Communicate service work scope to technicians to ensure customer expectations are met
• Assist Service Advisors in their scheduling duties by monitoring workload and maximizing bay utilization
• Monitor repair progress against estimates and update Service Advisors & customer with any changes
• Ensure warranty conditions are met
• Quality check completed Repair Orders (RO)
• Coach technicians on work order tracking and related system functions
• Ensure that the system accurately reflects technician time
• Minimize unbilled labour through diligent work scheduling and planning
• Adhere to and enforce company safety policies
• Ensure shop is cleaned after each jobs
• Monitor shop equipment
• Perform technician evaluations
• When required fill in for Service Advisor