Travail à domicile représentant des ventes / Work From Home Sales Customer Service

Alorica; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service firm in Hamilton, Ontario is seeking candidates for a role that focuses on assisting customers with inquiries and issues related to products and services. The job offers a competitive salary of up to $16.25 CAD per hour along with abundant opportunities for career growth and a comprehensive benefits package including health, dental, and vision care. Candidates should have a high school diploma or GED, strong communication skills, and familiarity with Microsoft Office applications.

Benefits

Comprehensive benefits

Paid time off

Paid training

Career advancement opportunities

Qualifications

• High school diploma or GED is mandatory.
• Customer service experience is a plus.
• Strong computer navigation skills are essential.

Responsibilities

• Assist customers in resolving issues related to the product and/or service.
• Record call information for auditing and reporting purposes.
• Maintain and update customer information as needed.

Skills

Customer service experience

Strong computer navigation skills

Excellent oral communication skills

Excellent written communication skills

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel)

Job description

Employer Industry: Customer Service Solutions

Why consider this job opportunity:

• Salary up to $16.25 CAD per hour
• Opportunity for career advancement with over 70% of management positions filled internally
• Comprehensive benefits including health, dental, and vision care coverage
• Paid time off for vacation and sick leave
• Paid training provided to enhance your skills
• Supportive work environment focused on community empowerment through charity initiatives

What to Expect (Job Responsibilities):

• Assist customers in resolving issues related to the product and/or service
• Record call information for auditing and reporting purposes
• Maintain and update customer information as needed
• Promote and sell new or improved services to existing customers
• Facilitate credit card activation for customers

What is Required (Qualifications):

• High school diploma or GED
• Customer service experience is a plus
• Strong computer navigation skills
• Familiarity with Microsoft Office applications (Word, Excel)
• Excellent oral and written communication skills

How to Stand Out (Preferred Qualifications):

• Exceptional listening and comprehension skills
• Professional and courteous demeanor
• Customer-oriented attitude

#CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided #EmployeeBenefits

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