tour guide

Northern Tales Travel Services; Whitehorse; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading travel service provider in Whitehorse is looking for a full-time Tour Guide. Responsibilities include driving sightseeing vehicles, providing information to clients, and ensuring a smooth client experience during tours. Candidates should possess a secondary school certificate, relevant certifications, and genuine interpersonal skills. This role is physically demanding, requiring good organizational abilities and teamwork. The position offers a salary of CAD 21.55 hourly with opportunities for bonuses and life insurance.

Benefits

Life insurance

Bonus

Qualifications

• Effective communication skills for interacting with clients.
• Ability to work in a fast-paced environment and under pressure.
• Valid driver's license and a good driving record.

Responsibilities

• Drive sightseeing or tour vehicle.
• Gather administration or entrance fees.
• Coordinate recreation activities and guide clients.
• Provide information on points of interest during tours.
• Assist with check-in procedures for accommodation.
• Ensure efficient luggage transfers during tours.

Skills

First Aid Certificate

CPR Certificate

Client focus

Efficient interpersonal skills

Flexibility

Initiative

Judgement

Organized

Reliability

Team player

Punctuality

Outgoing

Education

Secondary (high) school graduation certificate

Job description

Job details

• Location: Whitehorse, YT Y1A 0J3
• Salary: 21.55 hourly / 35 hours per week
• Terms of employment: Permanent employment, Full time
• Education: Secondary (high) school graduation certificate

Experience

1 to less than 7 months

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Drive sightseeing or tour vehicle
• Collect administration or entrance fees
• Co‑ordinate recreation activities
• Describe points of interest, answer questions and provide information
• Resolve itinerary and other problems
• Ensure and monitor luggage transfers
• Assist clients with check‑in procedures for accommodation and/or transportation
• Utilize microphones or other communication device to provide directions and other pertinent information to visitors
• Co‑ordinate activities with local tour guides or leaders of performance groups
• Provide information on tipping customs, currency exchange rates, metric conversion and other details
• Conduct guided tours of museums, gallery exhibitions and historical, heritage and other sites, answer inquiries and provide information
• Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments

Credentials

• First Aid Certificate
• CPR Certificate

Experience and specialization

Type of guide

• Escorted individual travel guide
• Meet and greet local guide
• On‑site local guide
• Driver‑guide, local
• Walking tour guide
• Historical sites
• Bus tours
• Walking tours

Geographical areas of specialization

• Canada

Additional information

Security and safety

• Driving record check (abstract)

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Fast‑paced environment
• Work under pressure
• Physically demanding
• Combination of sitting, standing, walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Punctuality
• Outgoing
• Bonus
• Life insurance

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.