Toronto Pearson Airport - Full Time (Temp) PARD Dispatch

Paladin Security; Mississauga; On-site; CAD 20,000; Full time

Job summary

A leading security service provider in Peel Region is looking for a Commercial Vehicle Administrator Assistant for a vital role in dispatching and supporting operations at Toronto Pearson Airport. Candidates should have a high school diploma and experience in administrative functions. Strong organizational and communication skills are essential. This full-time position offers a pay rate of $19.30/hr along with comprehensive benefits including medical, dental, and vacation entitlements.

Benefits

Medical Insurance

Dental Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Qualifications

• 1–3 years of experience in an administrative or office support role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent written and verbal communication skills.

Responsibilities

• Register new companies and drivers.
• Dispatch vehicles and coordinate operations.
• Respond to passenger, company & driver inquiries.

Skills

Organizational abilities

Time management

Communication skills

Detail-oriented

Education

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we\'re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Position Details

Position: Full Time (temp) PARD Dispatch
Site: Toronto Pearson Airport
City: Mississauga, ON
Hours: Continental Nights (1900 - 0700)
Pay Rate: $19.30/hr
Posting Date: September 17th, 2025
External Closing Date: September 23rd, 2025

Job Description

The Commercial Vehicle Administrator Assistant shall comply with the following or perform the activities below:

• Register new companies & drivers
• Review & approve driver self-registration requests
• Create bookings and generate permits
• Suspend and deactivate account if necessary
• Accept payments for loading stored values
• Issue refunds and process vouchers
• Provide support regarding all bookings for both Terminals
• Coordinate dispatch of vehicles from the holding area to the Terminal curbs
• Dispatching vehicles through the CVTA System
• Accurate and timely completion of pre-arranged audit when CVTA system malfunctions
• Ensure matching of passenger to appropriate vehicle
• Respond to passenger, company & driver inquiries and assist where needed
• Complete bank deposit and reconciliation of funds
• In case of CVTA failure, use spreadsheet for vehicles that are already booked and dispatch over PA system
• Operate system in a degrade mode by calling vehicles over PA system
• Operate in a manual mode
• Maintain record for passengers at pre-arranged curbs with no cars booked for them
• Assist drivers with automated system
• Respond immediately to all requests or operational changes as directed by the Groundside Operations Employees
• Report any unusual activity in the Pre-arranged Compound
• All other related duties as required

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Requirements

• High school diploma or equivalent
• 1–3 years of experience in an administrative or office support role
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Comfortable using office equipment (printers, copiers, scanners)
• Excellent written and verbal communication skills
• Strong organizational and time management abilities
• High attention to detail and accuracy
• Ability to multitask and prioritize workload effectively
• Ability to work independently and as part of a team
• Authorized to legally work in Canada

Education Requirements (All): High School Diploma/GED

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays

This job reports to the Client Service Manager

This is a Full-Time position 1st Shift, Monday to Friday (0800 - 1600).

Number of Openings for this position: 1