Temporary Sales Support Associate

COACH; Winnipeg; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading global fashion brand in Winnipeg is seeking a Temporary Associate to engage customers during the high-volume holiday season. Responsibilities include driving sales and maintaining store effectiveness. Candidates should be adaptable with good communication skills and the ability to work a flexible schedule. This role offers benefits like health insurance and product discounts.

Benefits

Health benefits (medical, dental, vision)

Life insurance and disability insurance

401(k) savings plan

Paid time off for wellness needs and vacations

Employee discounts

Qualifications

• Must be available to work October 19 through January 10.
• Ability to execute at a fast pace.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Engage customers using the Coach Experience Service expectation.
• Drive conversion through client engagement and omni selling techniques.
• Support back of house tasks as needed.

Skills

Customer engagement

Attention to detail

Basic computer skills

Job description

Overview

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. As part of the Tapestry family, we are a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

The Temporary Associate role is part of the store's overall success and efficiency during a high-volume period and supports our brand commitment to provide products to our customers. Our peak season is when we see the most amount of Coach customers and we are looking for passionate brand ambassadors to add to our store teams!

Responsibilities

• Engage customers using the Coach Experience Service expectation and selling behaviors
• Interact genuinely and naturally with the customer
• Maintain accuracy when operating POS and adhere to Coach cash handling policy
• Ensure accurate email/name and data capture where permitted by law
• Ensure proper phone etiquette is upheld when answering store calls
• Drive conversion through client engagement and omni selling techniques
• Support back of house tasks as needed
• Represent Coach brand appropriately
• Basic computer skills
• Ability to execute at a fast pace
• Attention to detail and accuracy
• Able to climb, bend and kneel
• Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays
• Must be available to work October 19 through January 10

Competencies for All Employees

• Courage: Provides current, direct, complete, and actionable feedback; communicates clearly and responsibly; addresses issues promptly
• Creativity: Generates new ideas and makes connections among ideas; values original, value-added thinking
• Customer Focus: Responds to internal and external customer needs; builds trust and maintains relationships
• Dealing with Ambiguity: Adapts to change; makes decisions with partial information when needed; handles risk and uncertainty
• Drive for Results: Consistently meets or exceeds goals; maintains focus on outcomes
• Interpersonal Savvy: Builds rapport and effective relationships; uses diplomacy and tact
• Learning on the Fly: Learns quickly; open to change; analyzes outcomes for improvement

Competencies for All People Managers

• Strategic Agility: Anticipates future trends; develops credible strategies and plans
• Developing Direct Reports and Others: Provides development opportunities; coaches and supports career goals
• Building Effective Teams: Fosters strong team morale; encourages open dialogue; defines success for the team

Benefits

General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company's 401(k) savings plan and take paid time off for wellness needs and vacations.

General Description of Other Compensation: Eligible employees will be able to receive discounts on certain products and incentive compensation.