Temporary Associate Crossiron Mills

KATE SPADE; Calgary; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading global lifestyle brand is seeking a Sales Associate in Calgary, Alberta. The ideal candidate will be responsible for communicating brand philosophy, executing operational tasks, and providing exceptional customer service. Prospective employees should have strong selling and interpersonal skills, and prior experience in luxury retail is preferred. The role requires standing for extended periods and may involve lifting up to 40 pounds. If you're passionate about fashion and customer experience, this is a great opportunity.

Qualifications

• Experience in luxury goods sales is preferred.
• Must demonstrate strong customer service skills.
• Proactive in prioritizing workload and managing tasks.

Responsibilities

• Build brand equity by communicating brand philosophy to customers.
• Execute operational tasks and process POS transactions.
• Achieve individual sales goals and provide exemplary customer service.

Skills

Professional selling skills

Exceptional interpersonal skills

Ability to multi-task

Works well in a team

Education

Bachelor’s degree in a related field

Job description

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Job Title: Sales Associate

Req ID: 120570

Primary Purpose

• Building Brand Equity: Understand and communicate the Kate Spade New York aesthetic, brand philosophy and lifestyle to the customer.
• Demonstrate interest and ability to work as part of a team.

Operational Excellence

• Execute operational tasks as per company directives.
• Accurately process all POS transactions.
• Adhere to and apply visual directives, ensuring that store standards are executed daily.

Client & Service Expert

• Achieve individual sales goals.
• Develop strong product knowledge across all categories.
• Provide exemplary customer service, delivering the ultimate Kate Spade Experience.
• Develop personal connections with guests through effective selling skills.

Competencies for All Employees

• Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces people problems directly; is not afraid to take negative action when necessary.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers; uses customer information for improvements; acts with customers in mind; establishes and maintains effective relationships to gain trust and respect.
• Dealing with Ambiguity: Effectively copes with change; shifts gears comfortably; can decide and act without having the total picture; accepts risk and uncertainty.
• Drive for Results: Exceeds goals; consistently a top performer; bottom‑line oriented; pushes self and others for results.
• Interpersonal Savvy: Relates well to all kinds of people; builds appropriate rapport; uses diplomacy and tact; diffuses high‑tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; vibrant learner; analyzes successes and failures; experiments for solutions; enjoys unfamiliar tasks.

Competencies for All People Managers

• Strategic Agility: Anticipates future consequences and trends accurately; holds a broad knowledge and perspective; paints credible pictures and such.
• Developing Direct Reports and Others: Provides challenging tasks and assignments; conducts frequent development discussions; builds development plans.
• Building Effective Teams: Builds strong morale; shares wins; promotes open dialogue; defines success for the whole team; creates a feeling of belonging.

Qualifications

• Professional selling skills and exceptional interpersonal skills.
• Prior luxury goods experience preferred.
• Proactive ability to multi‑task and prioritize.
• Works well in a team environment.
• Bachelor’s degree in a related field preferred.

Physical Requirements

• Available to work store schedule, including evenings and weekends.
• Stand for extended periods.
• Safely lift boxes up to 40 pounds.
• Comfortable climbing ladders.